A Hug Away Healthcare's Online Review Report Card

A Hug Away Healthcare is a black owned woman healthcare business, that has a compassion for their patients and staff. This business started by two sisters, coming together with a vision over 15 years ago. The supervisor Jessica L., and Assistant Director of Nursing Karen K. are very caring. I have witnessed compassion, professionalism, kindness, and dedication from the staff while working here for a short time. A Hug Away healthcare offers a variety, of different services such as the following. Home health, hospice, infusion therapy, sitter companionship, durable medical equipment, wound care, physical therapy, occupational therapy, spiritual counseling and speech therapy.

Amazing, Amazing, Amazing! Dr. Marisa and her team truly cares about the patients, staff, and partners they work with daily. It has been a blessing that our paths crossed. Her leadership is reflected in her staff as well. I had the pleasure of working with Ms. Marchelle and she was always very professional and eager to help with anything I needed assistance with. I highly recommend contacting them to help care for your love ones. Cathy

A Hug Away Healthcare is a black owned woman healthcare business, that has a compassion for their patients and staff. This business started by two sisters, coming together with a vision over 15 years ago. The supervisor Jessica L., and Assistant Director of Nursing Karen K. are very caring. I have witnessed compassion, professionalism, kindness, and dedication from the staff while working here for a short time. A Hug Away healthcare offers a variety, of different services such as the following. Home health, hospice, infusion therapy, sitter companionship, durable medical equipment, wound care, physical therapy, occupational therapy, spiritual counseling and speech therapy.

Outstanding customer service from Avery at A Hug Away Would and will recommend to friends and neighbors for medical equipment!!!

Thanks to Ms. Marissa and her team one of the most stressful times in my life was made so much easier. When taking care of a loved one one got overwhelming A Hug Away was my one stop shop not only for my loved one but also for me.

My first encounter with knowing about this company came after looking them up after a bad experience with your Driver #61 red car on the road this afternoon. Not only did he cut me off really badly, but then when I passed him later on he flicked me off with his middle finger. This is absolutely appalling to have an employee like this serve as a representative of your company, especially when your company provides care to patients and families. Just seeing someone behave like this means I couldn't even imagine using your services and having someone like him treat my family member. I would really appreciate this being looked into. Edit: In response to the follow-up, yes this did happen on 9/23/25 between 2pm-3pm in the afternoon. It was car #61 from your company, which listed the website on it as well.

A Hug Away is led by an excellent leader! Dr. Williams is compassionate and kind! Her team is a true reflection of her as a leader! 5 ++++ stars!!!

If you are looking for a group of people who will take care of your loved ones like they are family A Hug Away is a great fit. Thanks for everything your team did for my family including calling to check on us and praying with us.

The male nurse that called to evaluate my Mom was more concerned about his time and the 18 other patients that he had to see. He made it clear he was in a rush and did not have time. I asked him not to come. We need a company that has compassion and time this was clearly not the company.

If I could give no stars I would. Worst home health experience ever after my mother had a stroke. They delayed Care and made it extremely difficult to get care at another facility. I would never ever recommend them to anyone.