Apex Urgent Care's Online Review Report Card
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Average Star Rating
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Total Reviews
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Recent Reviews
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Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Sentiment Analysis
Apex Urgent Care does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
WebMD
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RateMDs
Vitals
List of Apex Urgent Care's Reviews
Before was very nice place and the people was very nice. Now is different the front desk girl she doesn’t know what she doing and no customer service experience. She was big problem. My appointment was at 5.30 PM for the test I received messages I have to be there before 10 minutes and I did. The front desk girl she asked me what time my appointment and I told her 5.30pm and she asked me for my id and insurance Id I give it to her after they she asked me to sit in lobby and it’s was many people sitting there. I keep waiting for her and nothing happened. I walked to he at 5.50PM and I asked her about my ID s almost he has them for 30 minutes and she didn’t return and she asked to wait. I don’t like to sit in side because was Crazy people sitting very close. At 5.55PM I get in but she was very rudely. I will never back again.
Reviewed On Facebook
Dr was thorough in exam and listened to all symptoms before diagnosis and treatment.
Reviewed On Google
Their website says they have drive thru covid testing. But when i got there i had to go inside.
Reviewed On Google
Appointment was at 11:37 still in the waiting room. Checked in, filled out paperwork, and paid copay within the first 45 minutes of arriving. It is now 12:05 and still waiting. We will see how much longer before I am seen. Doc came in to see me at 12:30 very attentive and great bed side manor. Out of the facility by 1 pm
Reviewed On Yelp
Not sure how this place has any reviews over 1 star. They billed me *$850* for a *free* covid test. These people are predators! AVOID THIS PLACE!!!
Reviewed On Yelp
Great service, fast and friendly. But they sent me a bill that should have been processed through insurance. I contacted my insurance and found out they did not put my full name on the claim. I have been trying to contact the billing department but it keeps ringing and no one answers the phone. I have called them multiple times and left a message, but no one called me back. I cannot recommend this to anyone.
Reviewed On Google
Update: I called their billing department and they never respond. I called multiple times and even left a message. How am I supposed to fix this if they dont respond?You were 5 star up until I got a bill from you. You just sent me a bill for $240. I provided you with my insurance card and still charged me. I know for sure 100% is covered under my insurance plan for covid testing. I know this is your error and I will have to call you to fix this. You are wasting my time. This kind of error makes customers very irritated. You should have called to confirm with me if you were not sure.
Reviewed On Google
Never coming back to this place!!!!! The wait was extremely long for no reason and then the doctor and nurse that were supposed to help us were so rude and treated us like they were disgusted by us being gay. The nurse looked at my husband up and down like a freak and the doctor was not even listening to him he literally tap the injury twice and was like “oh you sure is not a bug bite there a smaller one here” he said to a pimple!! Like in what kinda school did he go to? And he did nothing other than give medication and my husband still walked out in pain out of there. And the nurse almost made me have an argument with him with the bad attitude he was giving and the way he was talking to us. Only good part was the fort lady who was amazing and helpful. We will be going to a better urgent care tomorrow!!!
Reviewed On Google
They are really nice and they take good care of me
Reviewed On Facebook
I do not have medical insurance so I looked around for some Urgent Care Clinics in the area. Apex Urgent Care came up with extremely high ratings and I can see why. I visited them today 1/14/21 and was treated with dignity and respect from the front desk to the Nurse who screened me to the Docter that helped me. I highly recommend Apex Urgent care.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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