Rex Elwyn Wildey's Online Review Report Card

Dr. Wildey was great with my daughter, she loved him. Will continue going here. Great environment and staff.

This place needs 10 stars!!! Wonderful experience for my kiddos. Very friendly and fun staff! My youngest was terrified before going but the hygienist had her giggling and she did so well with her first cleaning. Dr. Wildey was so good with my kids and high-fived them when appointment was over. Highly recommend this place!

Dear Parents, I saw the great reviews on Wildey and like you, ecstatic that my son would benefit from the spectacular services. Eager enough, I contacted them via their website server with questions and was contacted 5 days after by their staff to schedule an appointment (they did not answers any of my questions from my initial contact). What Happened? The Office Assistant, Bianca was kind and prompt to schedule me for an appointment and took all of my insurance details. I SPECIFICALLY asked about "when will the insurance be verified" as I wanted to know prehand any co-pays and out of pocket expenses for our first visit. This is normal for any parent who visits a doctor to have a base understanding of the total costs. The Office Assistant, Bianca, did confirm to me that the office would verify my insurance and contact me in return. Did this happen, no.I received a courtesy call one day prior to the appointment confirming our attendance. Again, I asked that if my insurance had been verified and they stated that every 1st of the month, insurances are verified. It happen to be the 30th and my appointment on the 1st. On the 1st (day of appointment), I was contacted that my insurance was not being accepted as an HMO. My Ask? I clearly asked the office they clarify these details as I initially made my appointment to avoid waiting 3 week for an appointment. Bianca, who was genuinely apologetic heard my frustration. I asked to speak with the Manger who happened to be Jennette. Again, I clearly asked that my insurance be verified in advance as a NEW PATIENT because I lost 1) time and 2) my own PTO from work. I expressed that Dr. Wildey would expect me to show up the appointment and therefore, I would expect that they verify my insurance as a FIRST time patient to help me identify if it was accepted, the cost of my visit, and out of pocket expenses. I don't understand inaccuracy's for first time patients especially when it comes to simple details such insurance verification. I would not trust their billing after this incident considering how inaccurate their processes are. What did I loose? I lost time and vacation time bc I specifically pre-planned my visit to Wildley Dentistry. Jennette, Manager could be as apologetic, but the reality is they dropped the ball. Not even my own personal and child's doctors staff handle my insurance in this manner. What do I need to do? I need to do my job and contact the insurance myself and identify that the provider I selected qualifies. Thanks Wildley Dentistry, you did not fail to teach me a lesson.

Literally one of the worst dentist offices I've been to. I brought my 3 children here for their first dental appointment and instead of talking my kids through they decided that using force was the way to go and effectively traumatized my kids from the dentist. Do not take your kids here!

My son has been seeing Dr Rex for a couple of years. He loves going to see the dentist. The staff is very friendly and attentive. They really care about making sure that your child has a great experience. They take the time to talk to them about what steps they need to take to take care of their teeth. Very convenient location.

Dr. Rex and staff are great. They have been taking care of my kid's (who are 7 & 3 yrs old) dental work for a little two years, and I have no complaints. The location is good. The atmosphere is awesome for the kids, so they don't have to feel overwhelmed. I, as a parent, would definitely recommend anyone to come to Dr. Rex and staff. Just the fact, my kids are happy to go see them and leave happy, I know that Dr. Rex and staff are doing an awesome job!

For starters, being able to fill out all the needed paperwork online is a life saver. When ypu walk in you are greeted by friendly staff and a warm welcoming environment which is tailored to make your child feel at home. Every person in the office seemed tp genuinely enjoy interacting with children and spoke with them directly. The hygenist and doctor had an excellent chair-side manner with my child and clearly and thoroughly explained everything to me.10 out of 10Best children's dentistry office I've ever had the pleasure of visiting

Today I had to bring my two-year-old in for her first check up, and I was very impressed with this pediatric dentist office. The waiting room was so welcoming for her, plenty of stuff to do and see. But to top it all off the doctor and all the staff are so friendly, that my daughter did not have as much trouble as I thought she would. Just a little bit of tears and that was all. Most of all, she loved her special prize she got to take home for being a good girl. She has been playing with it all day and telling everyone that she went to the dentist. So happy that this will be her dentist until she's a very big girl

My daughter is actually excited to go to this dentist. The waiting room has a VW bus with a tv in it; the children can play, which leads them to relax. The hygienists and Dr. Wildey are very professional and kind. The equipment is modern and there are many toys, ceiling mounted tv's, and cool surf boards to distract kids during their visit. The office is equally professional; payment and scheduling are simple. Very happy to be a patient of this great doctor!

I came in for a 2nd opinion on my daughter's treatment plan. I appreciate the paperwork is all filled out online before you get there. Front office staff was friendly and greeted us right away. When we were taken back the assistant asked a few more questions to understand our situation. Dr. Wildey walked in and he was a straight shooter, very up front about what he can do and not do and having realistic expectations. I like the fact he was not judging me because my daughter has multiple cavities. He took the time to talk to my daughter and get her comfortable. Our previous dentist never did that or offered us different treatment options, porcelain vs. stainless steel crown. Overall it was a pleasant experience and my daughter left happy, which is what Dr. Wildey wants all his patients to be have a good experience and not be terrified of the Dentist.They also offer in-house anesthesiologist, so your not having to travel to another facility.