Aurora Yllana-Shepperd's Online Review Report Card
Aurora Yllana-Shepperd
4
Average Star Rating
91
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Aurora Yllana-Shepperd's Reviews
I LOVE HER SHE WAS PATIENT ASKED ALOT OF QUESTIONS AND LISTENED TO ME
The absolute worst service. The answering service hung up on me twice without even giving me time to explain. My 85 year old mother is in the hospital, tested negative for Covid - 19 and is waiting on a release from primary care physician - Dr. Shepperd. My mom has been in the hospital for 3 days and still no word from the doctor. This is not the first time that this doctor has been unresponsive. Now, Dr. Shepperd has put my mom at risk - who was hurriedly moved from her wing which is full of Covid - 19 patients but can't release her because her primary care Dr. has been unresponsive.
The absolute worst service. The answering service hung up on me twice without even giving me time to explain. My 85 year old mother is in the hospital, tested negative for Covid - 19 and is waiting on a release from primary care physician - Dr. Shepperd. My mom has been in the hospital for 3 days and still no word from the doctor. This is not the first time that this doctor has been unresponsive. Now, Dr. Shepperd has put my mom at risk - who was hurriedly moved from her wing which is full of Covid - 19 patients but can't release her because her primary care Dr. has been unresponsive. In the past, she has lost records, made her come into the office for an issue that she was just seen for, never available to talk or consult, no one answers the phone at the office. It's absolutely the worst care.
Dr. Yllana-Shepperd gets 10 Stars from me! She is wonderful! She takes her time, is very thorough and truly wants to help her patients. The time spent waiting, however, is quite long, so make sure you have plenty of time set aside for your appointment. In-office lab work is the same way; very long wait time.
Her office is impossible to reach. They do not take care of prescriptions in a timely manner. When other professional attempt to reach them about a referral the calls are not returned. I have personally been happy with the doctor but not the staff.
First she listens to your needs and worries and then she looks it what causes the illness and she works first on fixing the issue . And then starts on writing prescriptions or recommendations of a specialist . She is sweet and kind . Love her
Dr Shepherd has provided exceptional care for my family for 11 years. We go to see her at her new office. Dr. Aurora Yllana-Shepherd 19701 Kingwood Dr, Building 8, Suite B Kingwood, Tx 77339 PH 832-240-7800 and Fax 281-823-7140
Well it happened. The office is Closed.
The office started a new system. I haven't been sick in 3yrs. That makes me a new patient and they won't see me.
Two weeks ago saw the nurse practioner and needed numerous referrals. Today I called and the gal said they had not started them!! Are there any good office staff for doctors?
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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