Vanessa Costilla's Online Review Report Card
Vanessa Costilla
4.2
Average Star Rating
8
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Vanessa Costilla does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
Google
Yelp
Facebook
RateMDs
Vitals
List of Vanessa Costilla's Reviews
I started seeing Dr. Costilla in Sep 2020. Took 6 weeks to get the first appointment, another 4 for follow up, another 6 for procedure, another 4 for results. Scheduled a 6 month follow up that the office canceled in July 2021 (mailed me a letter three days before notifying me that they had cancelled my appointment) and says their next available is Sep 2021. So a full year from when I started seeing her and not only is my issue not resolved, the treatment plan she prescribed isn't working but it is impossible to get into see her in a timely fashion. The doctor herself is nice enough, but the scheduling and care leaves much to be improved upon.
Reviewed On HealthGrades
An excellent dDoctor. She listens and uses her knowledge to solve problems. I had been to several in Lubbock but they don't really listen when you explain the pain or issues. She does and I think Lubbock is fortunate ion having her here.
Reviewed On WebMD
I’ve been waiting for six weeks to hear back from this office on a test they were scheduling for my daughter. I’ve called six times with zero results. They finally called me back but never have any answers. The other test finally was scheduled and given but it’s been 9 days it happened and I don’t have any results. They should have had them back last week. What is going on in that office? Why does it take 6 weeks to schedule the test? The insurance approved it and it’s about to expire. Why can’t they give me the results? This is ridiculous. The doctors was pleasant but eager to leave in the fifteen minute appointment after waiting over an hour to be seen. I know we are dealing with COVID, i get there are delays but why do I have to call so many times with no results?
Reviewed On HealthGrades
Down to earth and easy to talk to. She has a great bedside manner, very thorough, caring and doesn't rush you out the door.
Reviewed On HealthGrades
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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