Jose Capellan's Online Review Report Card

Would give a zero if I could. Was given a referral by ER. Called the location personally advised if information, even though I had the ERs drs referrals in hand was told couldn't even talk to me unless my primary Dr sent referral. Then jennifer or someone would call me back. Seen my Dr got 2 ND referral called them back as they never called me. Btw I have excellent insurance, I called them they said absolutely I can see any Dr, no referral needed.. this time phone message said pretty much through the day they were closed. Asked my Dr what was going on my aunt had an appointment also with her, she advised unfortunately a lot of the in town drs, refused to see patients and was very frustrating as referrals are because patients need to be seen. My aunt has a different lung dr, though the staff is awful at least that dr still sees patients, and it's out of town. So I took a different referral for that dr. Because why support someone who claims to be a Dr yet it takes a week later before anyone wants to call me back then wants to do teledoc? For lung specialist? My phone isn't going to let you hear my lung lobes, I can mask quit well. When talking, really a week later teledoc. With a completely empty parking lot. Nope not encouraging bad medicine!. Thought the pandemic was the issue... empty e parking lot everday except the black tahoe in the back withbwith others, then still wouldn't answer the phones!!!! No like I said a zero if I could. Anyone in immediate danger could have died waiting on them to screen if they ever wanted to see them. Find someone who still practicing medicine. This one's given up.

Dr. Cappellan was completely unconcerned about my pulse oximeter reading of oxygen levels of 74% while on CPAP! His only comment was that I had not stopped breathing for 5 minutes so I was fine. He did not adjust my CPAP pressures nor do anything about my low oxygen levels! The low oxygen levels caused cognitive and memory problems. Pulmonologists should have knowledge about damage caused by low oxygen levels! Dr. Capellan was completely unconcerned and told me to see a pyschiatrist!

I have been trying for 2 months to have someone return my calls regarding my mothers medical records. She was diagnosed 2 days before passing in July. I do not appreciate the office trying to ignore me. Why? Did he do something wrong? Next step Texas Medical Boatd and file complaint. By the way, the 2 months my mother was dying in the hospital, he was gone 3 weeks on vacation with no one understanding what was going on.

Normally, I'm in to see doctor before scheduled appointment. Occasionally, there is short wait. I perceive him to not be in a hurry. Listens. Thourgh in his examination. And explains proposed treatment/ medication.

I have more confidence in Dr. Capellan than I have had with any other pulmonologist (4) that have treated me for emphysema - total confidence in him, Dr. Capellan was recommended to me 3 years ago by a friend with a rare lung disease, who eventually had lung transplant. I am so glad he did. Dr. Capellan is a true gentleman, kind, compassionate an caring to his patient and their family. He is thorough and takes as much time as necessary to explain and address or answer any concerns.

Wonderful doctor and listens to me.