Wendy Leng's Online Review Report Card

Dr Leng was fantastic. She was accommodating to my loved one who's disabled and everybody in the office was accommodating. Everyone was kind and compassionate I cannot recommend this woman enough and it's nice to have a lady urologist. Update*** Dr chose not to accommodate my loved one. We had to cancel once due to a hospitalization. I called to reschedule and was told no because of xyz. My loved one did not have the diagnosis they said she had. I wish they had just said we changed our mind and will not treat your loved one due to her disability Update 2 My mother was rushed by ambulance to JPS. She entered heaven at 8:06 AM Sept 12. I can't help but wonder if the doctor had followed the ADA guidelines my precious mother might still be here .

Dr. Leng listened to me with my health issue when other Urologists didnt. She explained what she could do to help me and I was able to make the best decision for my health. Especially careful protecting regarding Covid. They do a great job and I am not concerned going into their office. I am so grateful she helped me. Because of her, I am so much better. Her staff is so supportive. I would encourage everyone to see her. She is an amazing Doctor.

She wouldn’t listen to my concerns with the pain I was in; She just related to me that my numbers were normal and wanted me to go back to my primary. Walked out of the room hastily with out saying anything to me nor having any concern of how upset I was. Horrible bedside manner. I left crying and In pain that she says is normal. She wouldn’t do any treatment or further evaluation for the current Kidney cyst I have and per her it shouldn’t cause any pain. Don’t waste your time with her. She won’t help.

She wouldn’t listen to my concerns with the pain I was in; She just related to me that my numbers were normal and wanted me to go back to my primary. Walked out of the room hastily with out saying anything to me nor having any concern of how upset I was. I left crying and In pain that she says is normal. She wouldn’t do any treatment or further evaluation for the current Kidney cyst I have and per her it shouldn’t cause any pain. Don’t waste your time with her. She won’t help. It cost $250 just to see her with no effective assistance

I had been to several Urologists and Dr. Leng was able to help me when others weren't. Dr. Leng listened to my problems and thanks to her, my health issue has been resolved. She explained everything so I could make best decision for my health. The staff is wonderful and so supportive. I would encourage anyone who needs help to see Dr. Leng.

Her office staff was very unorganized. After my appointment they never called me with my results. I had to call multiple times to try to speak to a nurse, but they never called me back. I understand that the office is busy, but patients should at least be called back at the end of the day. I had to call 3 days in a row and nobody ever called me back - all while suffering from a urinary tract infection. The time I finally spoke with a nurse she was very short and rude - probably because it was 15 minutes to closing time on a Friday, but I had been trying to reach the nurse all week and had already called multiple times on Friday as well. Long story short, if you are looking to get things done in a timely manner then maybe not this office. I only met with Dr. Leng for a 15 minutes appointment so I am not speaking about her so much as her office staff.

conveyor belt medicine at its worst

Very good listens and not rushed through visit. Seems to be very educated,knowledgeable, and experienced doctor.

She has great bedside manner, however she is constantly recommending new medicines, physical therapy, and acupuncture (my insurance won't pay for either) and it's very expensive. After surgery I was still having the exact same pain, with a new added pain she blamed it on something else and referred me to therapy. Her nurse Tiffany is awesome and even said a prayer for me. As far as Dr. Leng I feel like she has lost intrest in my care.

Just called to schedule appt. Asked if Dr. Leng treated pelvic organ prolapse... Was put on hold because she didn't know? Then when she finally found someone to tell her yes... She wanted my information and told me she could not make me an appointment if I did not have insurance information????? I think their receptionist may need more training. Needless to say I did not even book an appointment! Sad because she nay haven the Dr I was looking for!