Ainsworth Farrell's Online Review Report Card

I had treated for low back pain and got steroids shot for it yesterday. My pain is almost gone and thank you so very much for excellent care of dr Farrell.

Poor doctor. Con artist. Quotes one price and double when you get there. He had you fill out all this paper work for pain medication and won’t prescribe anything. He wants you to spend hundreds too thousands with a hope of him helping you. Don’t waste your time or money.

super nice caring doctor with a great bedside manner and truly is concerned and empathetic to his patients. always makes me feel comfortable and at ease.

He's very interested and detailed in improving your symptoms and health. He's patience in hearing your health problems and very understanding of your health needs. I love his approach in favor of physical therapy without solely relying on surgery as a first option. I have a chronic back condition that I've had from my military days and Dr Ainsworth has effectively managed my back issues.

Dr. Farrell is the best! I've been his patient for 2 years, and trust him completely. He is very attentive, and always willing to spend the time to listen to what I need to say. His front office staff is always willing to help, and resolve any questions I may have. I would, and have recommended Dr. Farrell to other people.

Dr farrell is an amazing doctor. Iv had 6 back surgery and 6 heart surgery and out of all doctors i think he cares the most. And his nurse edith is just as amazing.. i i high recommend him for any pain you hv.

Unimpressed. First, they left me in the lobby for over an hour. They would have left me there longer had my husband not finally asked what the hold up was, and upon asking got told, they they were so sorry, they forgot I was there. Then they acted like I was inconvenient to them, because the very rude staff up front forgot to check me in and they had to "find" someone to check me in. Then someone walked in my room, didn't introduce herself, and acted like she couldn't be bothered to hear what I had to say, cause she was clearly irritated she actually had to do something else besides come out from the desk. Hopefully, giving out my information, she was at the least one of the nursing staff. But because of her demeanor towards me, I just quit talking. I was not impressed with Dr. Farrell at all. Very short, and rude. Basically acted like I was a druggy looking for a fix who was wasting his time. Didn't care at all to hear what I had to say. I am a new patient to him, but NOT new to my situation, and he didn't want to hear anything. It was basically, his way or nothing, regardless of tried and true methods. I have used the same doctor for better than 18 years. With the new laws, I was forced to find a new doctor in the way of pain management. Clearly, this office was a bad choice. He actually had the nerve to tell me that my doctor shouldn't have been helping me, and probably got in trouble because of it. You know NOTHING about my family physician. Your opinion of her was as biased as your opinion of me. I had tests to prove my condition. Injections noted in my file (that I brought with me) that those made it worse, therapy notes (that I brought with me, as well as MRI's). He then processed to tell me, he didn't have all my records to prove anything of why I needed pain management. Then told me, he needed more records before he could help me, and would have his staff call me in a couple days. My appointment was on Monday. I waited until Friday to call. When I did call, got told by someone who answered the phone, that she wasn't there on Monday, and had no idea what I was talking about. But followed up by saying "we're doing everything possible."Seriously? How are you going to tell me you knew nothing about getting "the rest of my records, but your doing everything possible"? At this point, I'm now 3 days out of pain meds, trying to find another damn doctor, who knows nothing about me. A REAL DOCTOR, would have listened to my concern, seen the obvious pain I was in, and did something to help even if it was temporary, while "waiting" on my files. Because a REAL doctor who cared, would know, you can't just STOP abruptly taking your meds. You have to go off slowly if nothing else. But he didn't seem to care. And ALL the records I brought WITH me, MRI's, a orthopedic report (proving the need for surgery) , tests after tests, therapy reports, etc, you couldn't see anything in my file and apparently needed MORE records? I'd give this place a zero if I could. Total waste of an afternoon, when I am an hour away to get here in the first place. He clearly had no intention of helping. I hope, I never receive a bill for this place. I'll NEVER darken their doors again. Don't bother replying with your typical spill of "we take complaints very seriously, and I will research this, call my office to talk, blah blah blah" speech. Cause at this point, it doesn't even matter. I just wanted other people to know how you are with new patients coming to you for help.

I am a 45 year old woman that led a normal active lifestyle. I was recently involved in an incident that crushed my right arm, injuring the main nerve that controls my right hand.. leaving it paralyzed. That's life changing. I saw Dr. Farrell for a nerve conduction study and made a follow up appt that I put into my calendar on my phone. When I showed up to the follow up, on the correct day, the office manager loudly proclaimed to the waiting area of me and the one other patient there that I was there at the incorrect time and she would not allow me to see the doctor unless I paid a $35 "missed appointment" fee. WHAT? I looked again at my calendar in my phone and told her that I believed I was right on time. She was so rude, so cold and condescending... she said that her office policies are like traffic laws, if they're not followed you have to pay the price. I thought she must be joking! I replied .. what a terrible analogy! Traffic laws are to keep us safe!! I suggested that perhaps I mistyped the time into my phone, it was within a few days of trying to adjust to only having a left hand. She said IT'S OFFICE POLICY. The office wasn't busy, they could see me... she was training 2 new people and must have wanted to impress them with her... power?? My whole world has been rocked by what's happened to me, a little compassion and common sense would have been welcomed. I've worked in the medical field for 20 years and could NEVER be so terrible to a patient. It's really unfortunate because Dr. Farrell himself is amazing. He's warm, he takes his time to explain everything in a way to make sure you really "get it." If his front office mirrored his demeanor it would be a great practice. With Hitler at the front desk, he'll lose patients. She even looks stark and off putting. I wanted Dr. Farrell to be my coach as I go through my post op and physical therapy.. trying to get my life back. It's a shame I was treated so horribly by his staff.

Conquest MD is a wonderful practice for pain management. The staff is so efficient and professional yet so warm at the same time. Dr. Farrell is so knowledgeable and easy to work with. He takes time to understand your pain and the causes. His goal is to find the source and eliminate it. I highly recommend Conquest MD. Jennifer Dobbins

Dr. Farrell is excellent, friendly, and takes the time to listen. He has always provided me the pain relief I need. Would recommend to my friends and family.