Brown Richard's Online Review Report Card

I had debilitating pain from a cervical herniated disc. He helped me so much with his calm demeanor, sense of humor, and knowledge. He did two steroid injections, and that got me through until surgery. I am so grateful for his help!

Always on time, very dedicated to finding the best treatment for each patient. Very detailed, does not get off track.

Patient profiled. Belittled. Level & cause of pain was dismissed with "I don't see anything that bad on the x-ray"! Rude office staff acted more like " body guards". His comments on my medical record has prevented me from getting the professional, responsible & necessary health care that I need & deserve. I don't see how a doctor can get by with this type of actions so easily.

After waiting for almost a month to get an appointment, because this office for some reason can't accept electronic records, I call to make an appointment and the secretary tells me it's best to stay with my previous doctor because this doctor doesn't prescribe the meds I need. The point of coming to this doctor was because my insurance changed. Why they would drag me along an entire month, waiting, suffering, and then disregard me completely. Ridiculous!

I felt belittled. My level of pain was dismissed with his remark "I don't see anything really that bad on the X-ray." Also made remark in my medical record that was false therefore causing me to be unable to get quality care that I need. Once again I'm hesitant to go see a doctor as needed. And the office staff are very rude & judgemental also. They act more like body guards of Dr. Brown. All in all just a ridiculously strange atmosphere for a medical profession.

Dr. Brown really listens to patients and is not just about going to the most extreme treatments first. He is easy to talk to and very through. I would suggest him to my friends and family without a second thought!

I came to say doctor Brown for severe right side low back pain I fell out of a tree stand he said that it was my sacral iliac and wanted to schedule injections I was in so much pain I agreed, It took one month to get it scheduled I had to do it myself,after 2 weeks after injections were done, I went in for a follow up, NO better he then wanted to schedule a rhizotomy, ok fine I wanted relief, following week had the rhizotomy to the si area...go back 2 weeks for a follow up and he has a Thick chart and asks , hows the pain, I said no better I still hurt bad, he said well the first thing we need to do is get you off lortab, he said I have had you on them for OVER a year, I said oh no you haven't, I had only seen him 3 times over 3 months (3 precriptions) he argued with me and was hateful to me , like I was doing something wrong...I am in healthcare myself, and after I left his office crying , I was thinking that was a THICK chart, mine should not have been thick being that I seen him 4 times, so I called the surgery center and asked if they could tell me what area he did the injections and Rhizotomy , she said L4 ,L5 , I said what about the SI, she said no maam, she was reading my chart and said wait ..he put to do the si area but didnt and did the wrong area... I SAID THAT IS WHY I STILL HURT...she said YES GO GET YOUR RECORDS from his office...NOW, I did just that and waited for them and sure enough, he had the WRONG patients chart ...wrong injections, Someone else that was on lortab.... he NEVER called me , apologized or nothing!!! I since found the best dr and he fixed me up right without taking pain pills....

I have just learned that Dr. Brown refused to see me after getting my records from my previous doctor. Sharon, his manager, stated that after reviewing he has decided he would not be a good fit for me. I don"t want medication, I only want the treatment I was referred to him by my orthopedic surgeon. He would not even talk to me.

Dr. Brown is exceptionally attentive and kind, as well as his office staff. I’ve never had to wait more than a few minutes for an appointment. I highly recommend Dr. Brown!

Excellent service, knowledge and professionalism. Would recommend to any friend for pain diagnosis and management.

I have been a patient of Dr Brown for over 7 years after I had a terrible car accident that has left me in pain. He is always attentive to my issues, he will perform injections or other treatment as required. This has allowed me to continue with life when I certainly could not without his help. His office staff and Dr Brown himself are top notch. I would certainly recommend them to anyone. I see other reviews that are negative, and these may be under certain circumstances, but I have personally never had a single issue with anyone in his office. Go to see him if you need help.

Dr. Brown and his staff are wonderful. They are very attentive and professional. I highly recommend Dr. Brown.

I have never had any issues with the doctors or staff they are wonderful and go above and beyond for me and my family. I highly recommend them, doctor runs on schedule and never make you wait.

Office Staff is horrible, rude, etc.

Terrible Office Staff! Rude and inconsiderate toward patients!

Dr. Brown is a good Dr, but his office staff is terrible. They are rude, short, and entitled!

Very pleased with the care I received. Office staff was courteous and helpful.

Fantastic staff and Dr. Brown is a remarkable physician. Able to book appointments very quickly and have been seen almost always within 24 hours. Extremely knowledgable in all areas of pain management. As a former collegiate athlete, I have a couple of problem areas including stenosis, ddd, pars defects, and a spondylothisthesis. Thanks to Dr. Brown, I have been living virtually pain free due to to his treatments and rehab. Highly recommended.

Referred to this physician by my family doc... never have I experienced a more rude office person... not only was she to me, but extremely rude to someone she was speaking to on the phone at the time. We are the clients as patients... YOU work for us and we pay your salary!!! We do not deserve as trash or belittled like this person does.

DR. Brown is very good and doesn't waste your time, he wants to help you with yout issues fast. I just wish his office staff was a little more empathetic and patient, they act as if you are bothering them when you call them. Its sad because Dr. BROWN is so nice and empathetic.