Top Sentiments Expressed in
Top Sentiments Expressed in
Terrible bedside manner. Zero in fact. Husband had a procedure done by Dr Cefalu and left without introducing himself to me while in recovery room nor did he come out to say how procedure went, what to expect during recovery - nothing. Left building without a single word. My husband started experiencing complications and when we called him, he was rude and was of no help. My husband ended in the hospital with severe sepsis. Worst experience with a doctor we have ever had.
Dr. Cefalu was very attentive and asked a lot of questions to try to determine best course of treatment. Follow up scheduled to update.
They took care of my needs good and always gave me updates regarding my health issues
This was the most disappointing visit to a doctor I have ever had. The front desk and nurses were fine but Dr. Cefalu is a rude and arrogant doctor who cares less about your issues and more about getting you in and out. As soon as I walked in they were very attentive to my Insurance and immediate pay for the visit. I went in for a high PSA count and this is my first time ever experiencing any alarming diagnosis of my health. When I tried to explain my fear and discomfort, Dr Cefalu in his own words said, " It seems like you already came in here with with an attitude so if you want your money back and want to go to another doctor, that will be fine." I have never heard or experience that kind of behavior at all. I will never recommend or visit this man ever again.
Awesome customer service from the staff, Dr Céfalo gives patient very informative information.
Great staff, attentive and friendly.
Dr. Cefalu is a practical, straightforward doctor who works with me to make sure my health is the best it can be. No boilerplate solutions, just straight to the point. He looks at my case, specifically. Very much appreciated.
I found the entire staff to be very efficient, well trained and very courteous. Wait times were very minimal and the office very clean and pleasant to be in.
Dr Cefalu and his staff are courteous , polite and very informative. Dr Cefalu is very through in his diagnosis and explains everything that is going to happen. He allows you to ask any questions and takes his time to answer those questions. His staff is great and will answer any questions they can. Would highly recommend Dr. Cefalu.
Dr. Cefalu took the time to listen and to provide his assessment and plan of care for appropriate follow up. Great experience.
This review is specifically on Dr. Cefalu, not the receptionists or nurses-they were helpful and friendly. Making an appointment with him was a complete waste of my time. He showed zero compassion and didn't do his due diligence of taking a quality history, fully assessing me, or answering questions. In fact, he was walking towards the door and out of it as I was still asking questions. I waited 3 weeks for an appointment (in severe pain), for 5 minutes with him to tell me I have a condition that has nothing to do with my symptoms. Then he said "there is nothing wrong with you" (after diagnosing me...sounds like something is in fact wrong), "in fact, with me telling you that nothing is wrong with you, your symptoms will improve." Suggesting the pain is in my head. He made some pretty wild conclusions. It didn't really make sense. Then he rushed out the door and didn't ensure my questions and concerns were addressed. This is why I mostly prefer nurse practitioners, they take the time to ask good questions and address your concerns with compassion and care. In my opinion, find a different urologist-don't waste your time with Dr. Cefalu.
I highly recommend Dr. Cefalu for any of your needs, I've been seeing for several years now and he and his staff are fantastic. They take there time to speak with you during the visit to ensure all your question are answered while at the same time not holding you up or dragging out the visit.
I recently had a Vasectomy with Dr Cefalu, and the experience was outstanding. He created a very respectful and comfortable environment. The procedure was completely and absolutely pain free and extremely quick! I highly recommend him!
Very professional, online Checkin system makes it efficient, in and out.
Thank you for seeing me even though I was late for my new patient. To find I had a 12mm stone and 4 in the other. Dr was great at putting a plan quickly for me !!! ;)
Everyone was very professional and helpful. They gave me some good advice and I understand my situation better.
I arrived 15 minutes before my appointment, 5 minutes later I was inside and waiting for the doctor to see.The doctor ask me the reason I made an appointment, I explained to him my issues without any interaction, then he proceeded to explain how the human body works and proceeded to explain the medical plan he was putting me on.Great job!!
Doctor and nurse were very thorough answering my questions. Medical care was very prompt and professional. All of the staff were very kind and friendly. Receptionist was very welcoming. Waiting time for appointment was literally seconds.
I was very pleased with my experience. Dr. Cefalu was personable, professional and put me at ease as well as answered all my questions and concerns. I will definitely recommend him to others.
Very professional and friendly staff.Impressed with first visit.
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