Thrasher Richard's Online Review Report Card

My first visit left me feeling great. I felt like Dr. Thrasher was taking his time and listening and being thorough. The plan that was decided on then went out the window when his office did not code my imaging correctly and insurance kicked it back. From then on, I felt like more of a hinderance to his office and what was initially decided as necessary became unimportant, leading to a recommendation to go to a different physician not specializing in what the primary concern was. Working in healthcare myself, I know that this is not how patients should be treated. The office staff is lazy and looking for the easiest way out regardless of patient advocacy, and Dr. Thrasher seems more concerned with surgical patients bringing in more money than a young patient like me. Currently looking for a different physician who will actually help me .

Dr. Thrasher and his staff have been very helpful and friendly. He explained in detail everything that was going to happen during my procedure and was very knowledgeable. His staff is friendly and prompt. I highly recommend Dr. Thrasher.

I went in a year ago to do allergy drops. I saw Dr. Thrasher for a total of 5 minutes then met with the allergist. Despite numerous requests over that year to meet with him again because I didn’t feel like the drops were working, filling out every patient review they sent me, I could never get a call or appointment. It was very clear that the patient reviews they send out about how the drops are working are not even looked at by Dr. Thrasher or his allergists. Overall, the care given at Dr. Thrasher’s office was awful. You won’t really see him and calling to speak to someone is more often than not simply just a series of being past on from one person to another.

whole team is always awesome

Patient oriented, very kind, attentive doctor. Definitely recommend.

Dr. Thrasher is a great ENT doctor. He was very helpful and easy to understand. The staff was friendly and helpful.

He was pleasant

Knowledgeable and listens and answers questions. Nice staff and clean office. We had paperwork ready when we arrived and were taken back to a room almost instantly and wait from there was pretty norma. Dr. Thrasher didn’t try to rush us off and went out of his way to explain everything.

I have a rather large family, and half of us have asthma. I went in, with hopes of getting relief from allergies, and for 2 of my kiddos for tonsils and adenoids to help get better sleep. They were able to get 7 of 9 of us started on allergy shots, the other two of us apparently aren’t allergic to anything, and get both of my kiddos surgeries in, just two weeks after the first appointment, so I could align it with Christmas break so they didn’t miss any school. The staff is great. We love them.

Dr. Thrasher seems to care more about getting to see more patients than listening: There are also many more charges once you get in the door than you are told about that your insurance does NOT cover.

Dr. Thrasher is good and has some good bed side manners. His support staff and front desk was one of the worst. I went one time and felt like just another patient there. Then I was overcharged for my visit to top it off. Not going back to McKinney location.

As a nurse and a mother, I have worked with and seen many doctors. Dr. Thrasher is, hands down, the best physician out there! His diagnosis are on point, and he explains everything thoroughly. Dr. Thrasher doesn't do a bunch of testing and procedures that aren't necessary, just to charge an extra dime. His bedside manner is top notch, and his staff is extremely friendly and helpful as well! I have and will continue to trust him with my children's ENT needs. 100% recommend.

As a nurse and a mother, I have worked with and seen many doctors. Dr. Thrasher is, hands down, the best physician out there! His diagnosis are on point, and he explains everything thoroughly. Dr. Thrasher doesn't do a bunch of testing and procedures that aren't necessary, just to charge an extra dime. His bedside manner is top notch, and his staff is extremely friendly and helpful as well! I have and will continue to trust him with my children's ENT needs. 100% recommend.

I was extremely happy with Dr. Thrasher! He is perceptive, kind & very informative. My son & I were very impressed. I am very hopeful that my situation will be resolved soon. Sonia Fondren

Dr. Thrasher is one of the best doctors I've ever seen! He is highly knowledgeable, professional and kind. He will be my doctor as long as I live in this area.

Everything built up to not wanting to trust them for my surgery. Dr was critical of prior work where results lasted several years past normal. Staff failed to get preapproval for test even though they said all ready. I paid anyway and made pre-op consulting appt. i showed up and they had no record of any appt, but admitted to mistake cause i knew to go new office. After 4 hour round trip, they would not fit me into schedule. I took copy of records and wll find trustworthy doctor.

Hi Dr Thrasher was very friendly and he gave my drops and told to me they would schedule an appointment which would be free followup.As I already paid my co-pay.And even the Nurse who helped me assured it wouldn't be charged.But on 11/17/2016 when I went to Allen Office .I met a lady name Stephanie who was at reception and told her I have an appointment but I don't know what was wrong with her .Even after I explained her that I was clearly told Follow-up is free she didn't want to confirm.

he seemed rushed with me, maybe a busy day

The office staff was friendly and helpful. Scheduling my appointments were easy. I have been to two appointments and my wait has been less than 5-10 minutes each time. On my second visit I had to have a CT scan of my sinuses. Dr Thrasher took time to explain the results and recommendations, as well as answered any of my questions. He was thorough and I felt he had my best interest in mind. I did not feel as though he was rushing me in and out, as some doctors have done in the past.

I would not recommend Dr. Thrasher. He and his staff created a sense of urgency about ordering my hearing aids and charged me 3X the price they had agreed upon with the insurance company. They stalled, saying that the claims were coded incorrectly and would be resubmitted until I just paid for the hearing aids so I could hear again. Now they will not return my calls. If they are doing this to me, they are doing it to others! Beware of the friendly upfront, but stabbing you from behind.