Angel Home Healthcare Services's Online Review Report Card
Angel Home Healthcare Services
3.7
Average Star Rating
26
Total Reviews
2
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Angel Home Health received 65.4% positive feedback, with patients praising the professionalism, caring nature, and knowledgeable staff. However, 34.6% of the feedback was negative, primarily citing disorganization, lack of staff during evenings and weekends, and unreliable service. Overall, Angel Home Health offers compassionate care, yet it needs better management and reliable operations.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Angel Home Healthcare Services's Reviews
I would like to express my sincere appreciation for the exceptional care and professionalism provided by Angel Home Health. My mother has been receiving services from this agency for the past couple of years, and our experience has consistently exceeded expectations. From the very beginning, the administrative team and front desk staff have demonstrated a high level of professionalism, efficiency, and responsiveness. Any questions or concerns are addressed promptly, and they ensure that all processes are handled smoothly and on time. Their organization and dedication make a significant difference for families navigating home healthcare. Most importantly, the quality of care provided by the clinical team is outstanding. The nurses, as well as the occupational and physical therapists, are not only highly skilled but also compassionate and attentive. They consistently deliver thorough, reliable care and show genuine concern for my mother’s well-being. Their commitment never wavers, and it is clear that they take great pride in their work. Every individual we have interacted with at Angel Home Health has been courteous, respectful, and dedicated to providing the best possible service. It is reassuring to know that my mother is in such capable and caring hands. I highly recommend Angel Home Health to anyone seeking dependable, professional, and compassionate home healthcare services.
Reviewed On Google
The staff here are kind and helpful Mrs. Crystal and Mrs. Emma are very sweet and caring
Reviewed On Google
No staff to take care of patients in the evening time or weekends. Horrible service.
Reviewed On Google
My brother insurance and we wasn’t aware. So when we got everything situated and got him enrolled in another plan. I called to see if they are in network with this insurance I was told “ I don’t think we accept that insurance”. She didn’t take the time out to see if they do or not. Then I was told by his doctor office that they called 5 or 6 times to get this settled no one answered the phone nor was there a way to leave a message. This have been a horrible experience from the beginning with this company. I do not recommend.
Reviewed On Google
Darla Morrison, LVN from Angel Home Health Care in Mesquite, Texas is my direct home health caregiver. She has been taking Great Care of me since February 22, 2024. Darla is always on time, very personable to be around and her dedication to taking care of her clients is above reproach. I highly recommend Darla and the entire team at Angel Home Health Care. They are Great!
Reviewed On Google
I can not say enough good things about Angel Home Health Care. They go above and beyond to help not just their patients, but the family as well. I highly recommend them. A extra thank you to Amber.
Reviewed On Google
Professional
Reviewed On Google
My family has trusted Angel Home Healthcare for over four years. Their nurses, caregivers and therapists are compassionate, knowledgeable, dedicated, and flexible to accommodate our changing needs over the years. They regularly go above and beyond and feel like part of our family. Because I live far away from my parents, it gives me tremendous comfort having such a trustworthy company working to care for my parents. I also know that if we had an emergency, they would be there to help (and have been there in the past). I have no reservations highly recommending this company to help care for your loved ones.
Reviewed On Google
Very caring and professional. Good communication. Mom felt very comfortable with everyone and they were very patient with her. They are the right people doing the right thing. Thank you for all you did for us.
Reviewed On Google
We were given a list of Home Health care facilities for the wound care after leaving the Rehabilitation Center. The nurses at Angel Home Health are simply the best, ESPECIALLY Amber! We are so BLESSED that Amber was our nurse throughout the whole aftercare treatment. If we had a question, she made sure to assist us in getting the answers we needed. She was very attentive and very detailed in the care she provided. Amber, along w her team, made sure that our transition was a smooth one! TRULY God sent. I HIGHLY recommend Angel Home Health.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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