West Texas Orthopedics's Online Review Report Card
West Texas Orthopedics
3.8
Average Star Rating
54
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
West Texas Orthopedics received 68.5% positive feedback, with patients praising the doctors' expertise and efficient care. However, 31.5% of the feedback was negative, primarily citing rude staff, scheduling issues, and poor communication. Overall, the practice is recognized for its excellent medical care, yet it needs better administration and staff behavior improvements.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
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List of West Texas Orthopedics's Reviews
Something is wrong with there phones.
Reviewed On Google
I've seen two of the doctors and they were both very caring and attentive. The staff is very friendly and helpful.
Reviewed On Yelp
Dr. Mathewson took time to listen to my concerns. He found a treatment that was simple yet highly effective. The physician assistant & nurses assisting the doctor were kind, knowledgeable and helpful.
Reviewed On Google
Can't seem to talk with anyone on the phone before I have surgery, always going to voicemail. Really stressed out.
Reviewed On Yelp
If you go here you will be treated like a number. They have minimal patients care. They are more concerned about the number of people they can get through each day than the concerns of us. It’s like going to the stockyards. Get them in and out of the room as fast as they can. If you don’t have all your paperwork in order be prepared to be rescheduled. I will take my health care somewhere else.
Reviewed On Google
Really gratefully with them team medical and Dr. Jhon Mathewson an miss Libby an the clerks fast & courtesy outstanding job love
Reviewed On Google
Staff was friendly and helpful. Dr. Dean was also friendly and answered all my questions. He was patient and not in a hurry like other doctors I've seen.
Reviewed On Google
The whole team does a Great job. friendly and kind very helpful with information. and the nursing staff make sure you feel comfortable and the doctor's are excellent.i highly recommend them.thank you so very much for helping my husband. Doctor gage linesman
Reviewed On Google
We're rude and not helpful seem like she didn't want to be there was in a hurry to get rid of me.
Reviewed On Google
I love that everyone is so courteous, the Dr.'s and staff listen and explain everything in terms I can understand. I drive 86 miles round trip. I would refer anyone and everyone there for great care. I have 2 doctors there. I'm truly blessed to be attended there. God bless everyone there staff and patients.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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