Gruene House's Online Review Report Card
4.8
Average Star Rating
275
Total Reviews
8
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Gruene House Med Spa received 92.7% positive feedback, with patients praising the professionalism, knowledgeable staff, and effective treatments. However, 7.3% of the feedback was negative, primarily citing inconsistent customer service, inadequate communication, and disappointment with treatment results. Overall, the spa is appreciated for its quality care, yet it needs better communication and more transparent pricing.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
List of Gruene House's Reviews
I've been to a lot of med spas around the San Antonio area and this one is at the top of my list. They are welcoming and friendly. The services I have had have the results I wanted and I love the Dr and his communication and willingness to spend the time with me. I've never felt like I'm just hustled in and out like I have with other places.
Dr Shah and his team are AMAZING!
I've received many treatments from Gruene House Med Spa. Everything is always satisfactory. Great spa.
I recently had Botox and filler done by Dr. Shah, and I couldn’t be happier with the results! He’s truly the best—professional, knowledgeable, and incredibly skilled. He took the time to understand exactly what I wanted and delivered natural, beautiful results. I trust him completely and wouldn’t go to anyone else!
I’ve been going to Gruene House Med Soa exclusively for 8 years for a variety of treatments, and I’ve brought family members for even more. I can’t say enough wonderful things about Dr. Shaw and his staff. It’s the most professionally run medical spa with personal attention and customized care. They are fair, helpful, excellent at what they do, and make me feel so much better about myself. The first time I met Dr. Shaw he said, “I don’t want to make you look different, I want you to look like the best version of you.” And that’s exactly what he and his team have done for 8 years. They are well priced (with a lot of great specials) and worth every penny. I have referred everyone I know to them and will continue to do so. Thank you Gruene House Med Spa!
This is not a reliable med spa. My mom was promised 2 laser treatments for a red mark on her face and it's nowhere near gone. They also did a horrible (unnoticeable) job on her lip injections. They filled literally the space between her nose and lips. Wild, while convincing her of all this other filler she needed. You'd never see this type of lack of professionally and lack of results in LA. We took a chance on this place and sadly it was a bad choice. I'd look further out for your treatments if I were you.
Crystal Arambula is amazing and super friendly. I definitely recommend her for Botox or anything else that she offers.
This is my second review of Gruene House Med Spa, and this time I'm focusing on the Brain Restore program, which offers ketamine therapy. After suffering from depression, PTSD, and anxiety--conditions linked to combat trauma as well as other personal struggles--I found that traditional treatments, including a wide array of antidepressants and over 20 years of talk therapy, provided little relief. Ketamine therapy at Gruene House Med Spa has made a significant difference in my life. After each session, I feel more relaxed and experience reduced anxiety and fewer depressive symptoms. While some patients enjoy long-lasting benefits, I understand that I may need regular maintenance sessions to keep my symptoms at bay. For me and my family, the continued improvement is absolutely worth it. The entire staff, from Dr. Shah to nurse Carly, explains every step of the process with genuine care. A qualified medical professional is with you throughout the treatment, offering both guidance and reassurance. Each session lasts about an hour to an hour and a half, and I noticed immediate relief following treatment. I was initially very skeptical about the therapy and its effectiveness, but my experience has proven me wrong. If you're dealing with similar issues and have exhausted other treatment options, I encourage you to consider ketamine therapy at Gruene House Med Spa. What do you have to lose?
I have a membership and I always get great service and treatments.
Dr. Shah is incredible as well as his staff. He’s so calm and kind and top notch at what he does. Great results and great customer service. They really care about their community and their patient’s well being as a whole. Highly recommend!
Did you find this reputation scorecard helpful?
Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
Google
Yelp
Facebook
