Hill Country Medical Associates: Little Sarah A's Online Review Report Card

I love this practice, very friendly. Sometimes it is difficult to get a same day appointment.

I’ve gone here about ten years. First with Dr. Overman and now Dr. Stigall since Overman retired. Dorothy is one of the nurses, and always the one who contacts me. She is great. Both docs have been wonderful people. Dr. Overman was always sensitive to things that worried me, without making me feel like a hypochondriac. Dr. Stigall has been very helpful with a recent diagnosis. It’s always easy to make appointments, they do bloodwork in house and that has been easy, and they have equipment to do a quick x-ray, etc. I’ve also liked that they don’t immediately refer me to a specialist if there is a minor thing that they can help with. They have been good at considering an issue, making suggestions, and then referring out - unless it is something serious that they don’t feel comfortable treating. Great place.

Receptionists was VERY rude and unwilling to work with me. Would highly not recommend. If I could rate no stars. I would. Will be taking my money somewhere else.!

I dealt with a number of people at the office, but Gloria was a pleasure to work with. She took my issue seriously and saw it all the way through to completion. Thank you very much Gloria.

Very painful to schedule an appt. We lived in NB for 5 years and this was our primary care facility. We recently moved back into the area after a brief stint in Austin. I called to schedule an appt to re-establish my care and have my asthma medication refilled. I was told that I had to see my original doctor (one who in 5 years saw me 1 time due to his schedule). His first available Appt was Mid March. Nurse would not provide a reason for this being their policy. When I mentioned the critical nature of my request, she told me there was nothing they could do. I’ll be taking my money elsewhere. Very disappointed after being a patient here for five years that this is the level of care now offered at this facility.

Been going here for years. Yes it was bought out and yes they sometimes have growing pains. But as a whole I’ve never had a problem and have a fantastic PC Doctor.

Just a battle to pay the bill. I went here in April for a procedure and got billed in September. Requested a payment plan and they offered one that was still high, I was transferred to another department where the lady sent me an application in the mail. I sent it back right away with all the information they needed. I never heard back from them, and two weeks later got a bill in the mail requesting the payment immediately in FULL. Called the billing office again and can't even get a person on the line it goes right to voice-mail. Very scummy business practices.

Don't call to ask for medical help. No one knows how to return a call or schedule an appointment. If you're looking for unnecessary medical tests and bills this is a great choice. Your concerns will be ignored but they will recommend treatments and tests you didn't ask for.

They’re slowly killing their nurses. Intentionally understaffing and overworking their employees into suicide. Long before Covid-19, this has been their addendum. Paying incredibly low wages outside of the overtime contracts. They are killing their nurses and decreasing the standard of care they’re able to provide. Killing their “customers” by overloading their staff to the point of exhaustion. Of course, their staff can’t LEAVE and just kill the patient. So they fight through it, for you and I. This place is garbage and their business practice is garbage. Thanks for reading 😊

receptionist Darlene answered quickly and was kind, professional, and efficent. She said "I am here to help you in any way you need". Very friendly tone to her voice and had patience until I was satisfied.