Rivercrest Family Dental's Online Review Report Card
4.9
Average Star Rating
863
Total Reviews
64
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Rivercrest Family Dental received 98.3% positive feedback, with patients praising the professionalism, friendliness, and exceptional dental care. However, 1.7% of the feedback was negative, primarily citing issues with email communication. Overall, the practice is celebrated for its caring staff but could enhance front desk responsiveness.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Rivercrest Family Dental's Reviews
Goodwork. Took good care of me. No problem. Thanks!
Reviewed On Google
Dr. Barber and he’s staff are great people, they are very nice and they don’t look down on you. I went in there scared from past experiences and Dr. Barber and he’s staff put me at ease right away, So understanding and respectful. I highly recommend them 😁
Reviewed On Google
Very good
Reviewed On Google
Unfortunately feel like this place is a scam. 1) Upon booking they charge $150 deposit ? 2) I booked for a cleaning but the first appointment is an hour of scans 3) After the scans, they tell you everything they want to do, and they told me they take my insurance. 4) I went in for my crown they recommended (which wasnt any of the teeth i originally was looking to get work on, it wasnt causing any issues. After getting the temp and waiting two weeks, they called and said that the lab cant make it so i have to come in again to get resized. 5) KNOWING I have extreme dental anxiety and need drugged up before my appointment, they said this one was going to be easy and ill be fine.. NOPE! I criedd the entire appointment, the doctor numbed me without waiting for it to set in, kept drilling, and it was extremely uncomfortable. he continuously put shots of numbing in, none of which worked and i felt everything (not hitting the right nerve? ) but 30 min after leaving i was miserably numb. 6) I finally went for my final crown that two weeks later was causing me a lot of pain and sensitivity, to be told i actually need a root canal !!?? 7) My insurance is supposed to cover 50-80% and AFTER i already got the work done, the front desk told me they are not in network and i owe them $1200, my insurance covered just $300. To say i was frustrated is an understatment. And NOW that tooth is infected and causing an extreme amount of pain. So yeah, i will never be back.
Reviewed On Google
Dr. Barber and his staff are the best you will find. Very knowledgeable, kind and patient and has been in this business for many years. If you want a great dentist, go see him. You will be so grateful you did.
Reviewed On Google
I’ve been going to Rivercrest for over 12 years. They are the best!
Reviewed On Google
Had an amazing experience during my consultation with Dr. Justin Barber. The entire staff was incredibly welcoming, professional, and knowledgeable. They took the time to answer all my questions and made me feel completely comfortable with the next steps. I highly recommend them!
Reviewed On Google
Great knowledgeable group of people/been going to RIVERCREST for 28 yrs.That speaks volume’s on the type of service you can expect..Kathy is the Best. Thanks RFD
Reviewed On Google
Very satisfied with how my issue with TMJ was addressed. No pressure to do anything other than what I was comfortable with.
Reviewed On Google
What a great experience! Respectful, patient, listens to your goals. Everyone is amazing. Highly recommend especially if you’re like me and dental visits give you so much anxiety. They really are there to help you!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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