Skin Unlimited's Online Review Report Card
Skin Unlimited
4.5
Average Star Rating
47
Total Reviews
1
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Saap's practice received 51.1% positive feedback, with patients praising the professionalism, caring nature, and friendly staff. However, 48.9% of the feedback was negative, primarily citing long wait times and unfriendly nursing staff. Overall, the practice is appreciated for its expert care, yet it needs better time management and hospitality improvement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Skin Unlimited's Reviews
Dr Saap and her staff have a bad habit of telling you one thing and doing another. They left my 81 year old father who has dementia sit there for hours with an open wound after informing us that the procedure was complete and he only needed to be sown up. After a couple hours I started complaining and that led the staff to lie to us more than once telling us we were next while completely by emptying the office of other patients. This is not the first time they have done so poorly with their running of an office. This is the first time that they became belligerent and spiteful during the process and left my father unattended for hours.
Reviewed On Google
Hello and Goodmorning!! I am not a patient of Hera but a very good friend and her driver. She would rather have me drive her to work so she can get work done on the computer for the office because it’s the only time she has to herself. She is a woman’s of God and a family woman. She is very intelligent and trustworthy. Not only am I her driver but we have became great friends. I would trust my life with her and plus she’s good to my small son which she is considered her Tia which means aunt in Spanish!!!
Reviewed On Google
First visit. Dr. and staff were wonderful and caring.
Reviewed On Google
Dr Liliana is a great doctor and treated my skin cancer. I rated the office 3 stars because every visit required me to wait anywhere from 30 minutes to over an hour from my scheduled time.
Reviewed On Google
Office/ nursing staff rude, unhelpful and frankly obstructive. The doctor may be good but nursing/ office staff let her down. Avoid at all costs!!
Reviewed On Yelp
Office staff is not too friendly. Dr. Saap will no longer see existing patience even to check for skin cancer...
Reviewed On Yelp
She’s an excellent Dermatologist I have used her services and she’s excellent.
Reviewed On Facebook
Not taking new patients. Sad day 🙁
Reviewed On Google
Been a every six month patient since she opened in NB and nothing but the best and professional care. Also, instead of saying No, staff member worked for 30 minutes to get my Prescription through someone they rarely use. Great job. Also, she is fantastic surgeon
Reviewed On Google
DR Saap is considerate and explains everything during your appointment. I feel comfortable during my visit and highly recommend her services. Everyone in her office is cheerful and make you feel at home.
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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