Medexpress Urgent Care's Online Review Report Card
Medexpress Urgent Care
3.2
Average Star Rating
117
Total Reviews
20
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Medexpress Urgent Care's Reviews
Just got turned away after sitting in the waiting room for an hour, only to be told I needed someone to watch my kid. You could have said that to begin with and not have me checked in by you, and waiting forever. These two spanish ladies one at the front and another coming from the back felt like they have arrived in life working at urgentv care in Pasadena.
I was having an impossible time just getting information and direction..we recently moved here from the Midwest and completely underestimated the difficulty in transferring Dr's and meds. What a breathe of fresh air...outstanding personable service
Everybody was so nice from the front office lady, nurse and Dr. Just excellent care.
The front desk, nurses and Nurse Practitioner were all very welcoming, efficient and helpful!
Have always received great care here and I have been coming here for the past 3 years but I am not happy as the last time I was here (July 2nd) not only did I pay my copay but they took an additional $122 as the doctor was not in Network. Was told that it is the patients responsibility to find out if the doctor that is on duty that day is in Network or out of Network. I feel that is not right so I will not be going here any more.
Just came in to get help with an eye problem. Was told to sit and wait, so I did as other people walked in right past me to get assistance. I got up and tried to talk to a guy with a lisp, and he told me to go sit down and they would be with me as soon as they could. I told him that I was sitting there and two patients walked right past me up to the window to get help. Lousy place, not good for a semi emergency, more less a real one.
Great visit. From the lobby to the nurse, to the physician. Very knowledgeable and very helpful and caring. Didn't feel like just another number. Gave me alot of useful information to use with my primary care provider. If I could, I would 💯% make Dr. Paula my primary care physician. Thank you guys.
Fast and very professional. Nick the PA was very helpful. Would recommend them to anyone. Facility is beautiful, clean and modern.
NP NGUYEN genuinely cares. I was very impressed and happy w this provider. Took time to explain everything to me.
I’ve been here twice now and have great experiences both times. The staff is friendly, the wait was minimum and both doctors I saw were great. So convenient to be able to walk in. Well worth the additional co-pay!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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