Dallas Podiatry Works's Online Review Report Card

My experience with Dr. Brooks and the staff of Dallas Podiatry Works has been one of the best. The scheduling process was easy and very clear. Dr. Brooks was great and my problem was completely resolved. The best!!!

I lost my little toe since I was two years old in an accident. For many years my big toe fill up a missing toe and caused my toe to severely deform. It also cut off my blood circulation with bruises and painful foot experiences. I was in a hospital with a heart attached symptom. It turned out the foot cut off my blood circulation. I called 4 orthopedic offices in DFW for consultation, but they all do not handle a complicated foot problem. They then told me that I need to see podiatrist specialist foot surgeon. I went to Dr. Joel Brook 10 years ago before my most recent one a few months ago. He did recommend that I should insert a rod in my toe to keep it straight, but I was not ready 10 years ago. This time was different. I urgently needed it and Dr. Joel Brook goes above and beyond his professional and personnel to his patients. He immediately offered to put me on an emergency surgery schedule. He enrolled himself to my insurance network before I even asked, in order to fix my broken foot. On the day of my surgery, he waited until the office was about to close to make sure that I was doing okay in the recovery room. With his expertise and exceptional skills set, he did a minimum cut on my surgery to allow the tissues to heal with minimal scarring. Even with a metal rod and 5 screws in place, I was able to do a limp walk in one month without crutches, and I fully recovered after 3 months. It is a miracle that I was saved by Dr. Joel. I called him my angel doctor. He put his patient on top of his best interests. I was turned down many times for the treatment by other orthopedic doctors and Dr Joel always offered to help in any way before I even asked him for help. He is dedicated, professional, and the most exceptional doctor that I have ever met in my life. He enjoys being a surgeon and loves his work. His staff are also very friendly and nice. If you want the best outcome on your foot surgery, you are in a right place under Dr. Joel Brook's care. I have no doubt that he is one of the very best foot surgeons in DFW. I am very blessed to be under his care! Thank you very much Dr. Joel Brook (my angel)! Come and see doctor Joel Brook for yourself. We always need many more good doctors in this world like Dr. Joel Brook. He saved my life and I hope he will save you too.

Dr. Tran is very kind, but his assistant Laura is the rudest doctor's assistant I have ever encountered. Unfortunately, her incredibly unprofessional behavior has lost this practice two patients - myself and my daughter. Some people really need to be trained in basic communication skills, and in Laura's case, Anger Management as well. Incredibly unprofessional and rude behavior from her.

The medicure didn’t last 10 min. It was just a cut and a foot scrub, not worth $45. They didn’t even clean under my nail

I have never been to a more professional doctors office. Dr. Brooks was amazing with my daughter. He was honest and professional. When we left, he thanked us for coming in and said that he was honored that we chose his office. I’ve never had a doctor say something like that. His office called us a week later to give us an update and to let us know that he hasn’t forgotten about us. I highly recommend this office and doctor for his knowledge and professionalism.

I had a Medicure. Instead of trimming my nails straight across, she cut deep into the sides. Every good nail tech knows you don’t do this. Then she ground the tops. That was it. Don’t waste your money—$45!

Dr. Tran was very informative and helpful. He explain the process well for my ingrown toenail. It was fast and efficient. Friendly office as well. Recommend going here for all your foot and ankle problems

I am a type 2, insulin-dependent diabetic. My physician told me to see a podiatrist for toe nail and foot care. I made an appointment at Dallas Foot Works with Dr. Vaca. After completing at least 5 pages of enrollment papers, and waiting an hour, I was called into an examination. The tech asked me the exact same questions I just submitted. Then Dr. Vaca came in and asked the same questions. Then he said, "What can I do for you?" After getting over my astonishment, we went over my being on Medicare and that they would pay for foot care (toe nail) every four months. Either he had had a bad day, or was always this way, but he turned his back on me and proceeded to tell me he was too busy to cut toe nails. He told me to see a tech next time, which cost $40. I asked why I should pay $40 when Medicare paid for this. Well, that was the wrong thing to say. He then proceeded to cut my toe nails with what I would guess was the oldest and dullest toe nail clipper he could find. He did manage to cut my toe, and slapped a bandaid (no antiseptic ointment) over it. Being a diabetic, I am afraid of getting strep. I guess he didn't consider this. He did the most horrible job I have EVER had on my nails, amount of time he spent with me was 15 minutes. I will NEVER return to this place, and suggest you don't either.

Dr. Northcutt was amazing! He did a great job of explaining the options for my son's toe. He was very thorough and took his time to make sure I understood what our options were. Very friendly, great sense of humor, and overall a very down to earth doctor. Glad we found him!

Dr. Brook's reputation stands. He's an excellent podiatrist and really does exemplary work. I strongly recommend him.