Medical City Plano's Online Review Report Card

My journey into "50"I injured my left leg the day before my 50th birthday and ended up in the worlds BEST Hospital Medical City Plano! I was seen in the ER my wait time was minimal they immediately got xrays and ordered a CT scan. I was admitted to Floor A5 rm 512 shout out to Dr. Walji internist and RN nurse Christopher/Lorry and their team who immediately provided excellent and exceptional care for me before transferring me over into their#1 rated IP rehab facility the best in DFW Tower D! I was handed off to the Best of the Best to continuemy care..... Dr. Anthony Nguyen words can't explain the care that I received throughout my stay he checked inon me personally everyday and answered any questions that I had. Dr. Nguyen is an excellent doctor! My Case Manager Whitney is a Boss!!!! She's on top of her game!!! I think she's wonder woman in disguise! Thank you to all the nurses especially Shannon, Aroon, Ron, MaryAnn, Judy and Edith the care I received words can't explain I wanted for nothing they were on top of it all ! I did not think I would walk let alone go up a flight of stairs again, butthanks to this team of therapist they proved me wrong and showed me that "No"was not an option and they all worked diligently with me everyday until I reached my goals! I started out only able to walk 3 feet and barely walk up one step and within 3 weeks they had me walking 25-50 ft and up 12 steps mind you I have a fracturedleft leg and on oxygen due to covid in January! The motivation and inspirational help was phenomenal thank you to Sam, Jakayla, Dez, Cynthia, Lola and Megan! Special thanks to Michelle, Nancy, Jim, Karen, Sinath, Larry and Amanda the PCT and Nutrition team in tower D are an awesome group and they provided excellent service! I could not have asked for anything more! Thanks Medical City Plano and staff for superb care!

Thank you SO much for the excellent care during my recent stay. Services were top notch and I couldn't speak more highly of their nursing staff. A special thanks to 7th floor nurses Stephanie, Crystal and Mallory!

Unbelievably fast, caring and friendly. I honestly didn't know that hospitals could be this good. Today I took a friend who was having chest issue to the ER. She was checked, in a room, being attended to in minutes. Her pain was managed and the staff was so friendly and hospitable that we wondered if maybe they were helping themselves to a few pain meds. But in all seriousness, they were fantastic. We were seen very quickly, everything was handled with incredible professionalism and hospitality. And, the doctor figured out what the issue was, gave her the necessary meds and she left feeling 10X better than when we got there. I can only say: Thank you!!!

I just want to thank all of the nurses, doctors and others who helped to take care of me during my 2 day stay. I couldn't have asked for a more caring, compassionate team.

Had an emergency appendectomy and I could not have been happier with my care! Everyone from the nurse checking me in, the nurses and doctors prepping me for surgery and my care in the hospital were exceptional!!

Amazing neurological ICU team here. I feel so lucky to have been transported here after experiencimg a hemorrhagic stroke last week. I'm in rehab now, but as other reviews note, I experienced one of the finest examples of teamwork and caring I've ever seen in 23 years of managing health care workers. Truly an outstanding place.

I received great treatment at Medical City Plano from my stroke I stayed in room 612 and I had a great nurse great positions that check me out to make sure I was comfortable same thing with that nurse her name was Kendall great nurse good looking took care of me make sure everything was great for me make sure I was comfortable in that room took care of me I wish I could say a lot about her but everybody even the interns that came in to take care of me the everybody to me did a wonderful job keep up the work I'm going to miss all the nurses at work. Work with me in that room 612 and also on 526 when I was back there in December you'll have a bunch of great nurses in this Hospital I think everybody deserves a raise a nice raise thank you for Kendall for walking me a wheelchair and me out to my car thank you very much I miss you

I attended Cardiac rehab at this location between April 2018- July 2018. The facility offers a wide variety of equipment for the patients. These include stationary bicycles, treadmills, and elliptical machines among other exercise equipment. I appreciated this because it allowed each patient to select a preferred form of cardiac exercise. I found the equipment was always clean and in good working order. If an issue did arise, the equipment was promptly labeled as "out of service" and quickly repaired. The staff is highly competent at scheduling patients so there was always plenty of equipment for use and the facility was never too crowded. As a patient, I never had to wait to use a desired piece of equipment. This facility also offers several educational classes that are informative and compliment the rehabilitation process. The classes are presented in an engaging manner and are very interactive/informative. The real gold at this location is the staff. Every staff member I encountered was friendly, professional, nurturing, and kind. Rehabilitation takes a special type of balance. Staff need to be able to provide humor, purpose, and motivation. I found the staff personable, nurturing, and they remembered needs specific to my condition. I would highly recommend this location if you need these services. I could easily say something personable about each of the people listed below because they left a lasting positive impression. Special thanks to these lovely ladies for helping me get better over the past several months: Ashley Maribel Val Chelsey Denise Danielle Carol Tea Jeanne Lynn Lauren Kasie

From the time I arrived at Medical City Plano with a serious cut on the palm of my right hand; I was lmmediately taken to an appropriate room, followed by the caring response from Dr. Saad and the extremely cap able nurses. Medical City must be proud having such an excellent medical staff and I could not be more grateful for their help, And I must say that Dr. Saad is the epitome of what a Medical doctor should be. Robert W

My husband is currently on the 7th floor at Medical City Plano. The care he has received has been exceptional. The staff is caring and so prompt that I could not ask for more. The emergency room group were fantastic.They were patient and took the time to explain everything that they were doing. They worked to save him while keeping me calm with their caring attitudes. I will never hesitate to recommend this hospital. Thank you all for all you do! Nurses, Doctors, care teams, housekeeping, dieticians, and support staff work together like a well oiled machine. We are forever in their debt and in their corner!!! Diana Baggett.