Susan Ponder's Online Review Report Card
Susan Ponder
3.9
Average Star Rating
61
Total Reviews
0
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Susan Ponder's Reviews
Dr. Ponder has been my physician for years. She is very good, professional, knowledgeable and genuinely cares about her patients. I trust her completely when she gives me information and advice. Sometimes it's a bit of a wait, but she makes up for it by giving you all the time you need and doesn't try to rush you. Highly recommend her.
Everyone in this office is so pleasant. Dr. Ponder is very through in her explanation and gives you all options that are available. Love the staff
I love Dr.Ponder! She listens to all my concerns and is very friendly and energetic.
Dr. Ponder is a thoughtful and considerate professional. I recommend her highly.
I was very impressed. The place is fairly busy, but I think there are several doctors in that office. That said, every staff member I talked to was super kind, friendly and helpful.They made me feel like an old friend.I was a new patient that day and when I was called back, the nurse ( I assume nurse ) made me feel important and valued.She listened, cared and took the time to make me feel comfortable, when I was clearly a little nervous.She even explained that Dr Ponder likes to take her time with new patients.Which I really appreciate.Dr Ponder came in, was a true professional, incredibly friendly, a fantastic listener.She treated me, and even offered really helpful advice as I was struggling with an issue with my Insurance company. Her advice, being the first helpful advice I have gotten about the situation too!But I digress, I would recommend her to anyone!Thank you Dr Ponder and staff!
Never returns phone calls. The wait to see her is at least 2 hours no matter what time of day. They load everything in the patient portal and refuse to call even if they said they would call after a sonogram or specialized test. MOVE ON! Ponder is very nice but so not worth your time.
She is polite and seems to be thorough, good bedside manner.I was disappointed that I had to wait 1 hr, 15 min for my appt. and when I got into the exam room the nurse informed me that there were 2 patients ahead of me. I was there for 2.5 hrs for a doctors visit. They up load everything into a patient portal, so you don't talk to a doctor or nurse about lab or xrays results. Dr. Ponder wasn't available the day after my visit and I was told it could be 2 more days to get my xray results.:(I will find another general physician and wouldn't recommend Village Health Partners to anyone, unless you're looking for a high volume patient clinic.
I have been a patient of Dr. Ponder for the past three years and she has always listened to my concerns and answered my questions. She spends quality time with me and provides valuable advice for my personal healthcare needs
Dr. Ponder is an amazing doctor. She's very attentive and will leave no stone unturned.
Waited an hour to see her and then she spent an hour belittling my hope for my health care. Changed dosage and type of medication I received without telling me.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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