West Plano Medical Village's Online Review Report Card
West Plano Medical Village
4.2
Average Star Rating
939
Total Reviews
12
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of West Plano Medical Village's Reviews
I can't say enough good things about this place. I've seen Dr. Kibel for a few years, and she is extraordinary. The group of Nurse Practitioners that also work with her is superb! I can mention Lindsey Osborne and Sandra Portales. Sandra is the sweetest and always spot-on! Lindsey is also fantastic, with excellent bedside manners. These three professionals (Kibel, Portales, and Osborne) listen and take the time to understand your concerns. Just wow! I have been recommending Village Health Partners to my friends. They are so wonderful to work with.
I'm updating this review - I have received calls concerning my review and I feel confident the experience with Staff and the Lab will be better going forward.
I feel lucky to have Village Health. They're incredibly user friendly and professional. Their staff are all top notch people.
AMAZING SERVICE!!! Came in to get tested for the UnHoly Trinity: Flu, Strep, & COVID 🙄 But I saw the doctor and the nurse TWICE within my first 15 minutes of being there! My nurse, Bri, and Dr. Castle, were extremely nice, patient, and helped me along every step of the way! And shout out to my Momma-in-law, she works here too ❤️
She is a Great trader and a true marketer. She is very compassionate and dedicated to her job. She is who cares deeply about your financial breakthrough. She has a good understanding of all the processes and are always receptive to my needs. The platform were very helpful .I strongly recommend this wonderful trader of mine, she perform a great work
I had an appointment scheduled for almost a month and a half and the day before I called to verify I had an appointment and they mentioned that my appointment was canceled. I never received a phone call or an email stating that it was canceled and the lady on the phone couldn't give me a reason. if I were you, I wouldn't feel comfortable going to a place like this that doesn't care about its patients.
Due to a failure in their phone system I could not hear the individual on the other line during every phone call. Apparently they cancelled my appointment because I couldn't confirm. PTO wasted.
I se Dr. Castle and he is 10/10 one of the best and nicest doctors I’ve ever met. He isn’t a pill pusher which I greatly appreciate, he’s very willing to help figure out whatever problem so that he can help. The kindest doctor, he also got me in SO fast!!! Shout out to Dr. Castle and his amazing staff!
Great new location, set up is a great way to take care of patients!
Very professional and welcoming staff, office. Renee is brilliant at labs, phlebotomy and beyond helpful outside of the bloodwork. Highly recommend this outstanding, very caring medical group. <3
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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