Touchstone Medical Imaging's Online Review Report Card
Touchstone Medical Imaging
3.6
Average Star Rating
140
Total Reviews
19
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Touchstone Medical Imaging's Reviews
The lady Dawn was super rude and had no emotions towards a serious issue like getting xrays sent over to the doctor. The xrays were for a 6 year old and she told me she sent them but when i called the doctor they didn’t have them. This is not the first time i had encounter rude receptionist in this location. I will not be coming here ever again. Putting people diagnosis on hold because you don’t want to do your job is plain wrong and should not be tolerated.
Customer service was great. and everyone was very friendly and professional.
Becca was a great technician!
Great service, clean environment, friendly staff. Loved this Touchstone facility. Gabe and Dee made it a great experience.
Fantastic and professional. Don Wilson
I've been going to touchstone for years and always had a good experience.
These people look and act like amateurs and somewhat unprofessional. The checkin system is haphazardly inefficient. Three patients reservation seemed to have been cancelled through the clerks incompetence. After waiting for a long time, finally we were asked to come in The actual technologist had very poor people skills, bad attitude and poor English communication skills. Very unhappy about their service , attitude and in competence . Why does any doctor pick this place ????
Outstanding staff! My doctor sent me over with an order for an ultrasound telling me that it was walk-in. The receptionist told me that ultrasounds were by appointment only. She looked through schedules of many different locations and helped me find one that was not a long wait, since I was fasting. She helped me do all of the paperwork before I left for the other location so that I could just walk in and have the imaging done. Thank you so much! I was so tired and hungry… I’m not sure what I would have done if I would have had to wait several more hours.
Prompt, professional service from friendly folks. Bright, comfortable and professional waiting area and offices. Very professional staff.
I was in and out in 20 minutes. The tech was very friendly and clear on my requirements. I've used them for years and they're always great!!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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