Shawn Bonsell's Online Review Report Card

I’ve been a patient for 15 years. I tore my ACL at 15. Soccer was my life. Their entire staff was amazing through the whole process. I was back a year later with tearing the other ACL; my visits and care were superb. He genuinely care about his patients and are very passionate about the sports and athletes. They were always answering my questions and explaining what they were doing or what needed fixing all while keeping me relaxed. Had to go back this year for a follow up and it’s like nothing changed. They were all just as focused but helpful as before. Love Dr. Bonsell!

Dr. Bonsell has been great with my daughters acl repair. He and his staff have been very thorough and helpful. Would highly recommend.

Dr. Bonsell and his staff have managed to waste 3 months of my energy and effort through their gross incompetence. I first contacted their office in July looking for a provider to work with me on getting insurance coverage for stem cell injections in my knee. Dr. Bonsell's staff agreed that they would work with me on this endeavor. After 3 MONTHS of effort, going and getting the appropriate medical records, referrals and finally getting pre-authorization from my insurance his staff decided th

Very knowledgeable and experienced; gave a clear and honest assessment of my condition and short term post surgical expectations. Terrific PA and staff.

MY THREE SONS HAVE ALL BEEN TO DR BONSELL AND THE EXPERIENCE FOR ALL THREE WAS VERY GOOD.

I scheduled an appointment, 2 weeks in advance after getting my MRI because he was on vacation the next week, while they claim to have called me, they did not, nor was a message left, I show up for my appointment and waited 45 minutes, when I ask what is the problem, they start looking around, and Dr. left for the day, did not tell anyone he was leaving it took 15 mins to get his staff on the phone, so I just blew 3 hours of Pay for nothing. Still waiting for my return phone call a week later.

Very considerate of my goals and wishes. He is very knowledgeable and helped me overcome knee issues without stressing surgery. As an athlete he understands goals and values his clients desires to be active.

Quick. Thorough. They fit me in for an MRI same day as my appointment and had results 2 days later. As quick as the process was, Dr. Bonsell was in no way rushed with evaluation process. Very mindful of my goals/hobbies. Great experience.

Dr. Bonsell was aloof and brief in my one time visit. I followed his instructions to work through six weeks of physical therapy. Attempted to speak with his office requesting a follow up call at least twice, maybe three times, and was ignored. His office not only did not return my calls but never followed up with me. It has been six months and I am still searching for relief for my hip pain and discomfort.

second time after ten years to be treated for torn calf muscle. I was two weeks from running the Chicago marathon and while I appreciated his honesty he didn't tell me what I wanted to hear. Against his advice I did complete the marathon and just wanted him to know!! I still think he's a great Dr!