Theracare Home Health-Austin's Online Review Report Card
Theracare Home Health-Austin
4.8
Average Star Rating
25
Total Reviews
2
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Theracare Home Health received 96.0% positive feedback, with patients appreciating the compassionate care, professional staff, and excellent communication. However, 4.0% of the feedback was negative, primarily citing missed appointments. Overall, the practice is lauded for its dedicated and attentive team, yet it needs better scheduling reliability.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Theracare Home Health-Austin's Reviews
Out of all the home healthcares out there, Theracare is the ONLY one that cares about us enough to come out on the weekends. They have been a blessing for me and my family
Reviewed On Google
Amazing staff! They took great care of my grandfather!
Reviewed On Google
I have worked in the Home Health industry for over 20 years and I find this company to be the best company to work for. Office staff members are always friendly and helpful. Communication between nurses and therapists is the best!
Reviewed On Google
Theracare Home Health in Austin provided outstanding care for my aunt. The team, under the leadership of Cathy Dempsey, went above and beyond to ensure she received exceptional treatment. Cathy’s dedication and attention to detail truly made a difference. I’m incredibly grateful for their compassionate and professional care!
Reviewed On Google
Staff is absolutely great ! & the scheduler is great at letting us know when our next visit is
Reviewed On Google
Staff is wonderful! and the scheduler is great at letting us know when our next visit is !
Reviewed On Google
Exceptional office staff always willing to answer questions and offer assistance when needed. Someone always answers the phone promptly and they call when they say they will. The communication is between Theracare and family has been very easy during such a stressful time.
Reviewed On Yelp
Theracare Home Health has been an absolute blessing for our family! The staff is incredibly professional, compassionate, and knowledgeable. From day one, they provided thorough information about the care plan and were always available to answer our questions. Each team member, from the nurses to the therapists, went above and beyond to ensure my loved one felt comfortable, respected, and well-cared-for. A special mention to the administrator, Cathy, whose dedication and kindness made the entire process smooth and reassuring. She was always attentive to our needs and quick to resolve any concerns. It’s clear that the entire team is passionate about helping their patients live with dignity and support. Thank you, Theracare, for making a positive difference in our lives!
Reviewed On Google
Nursing staff is awesome. Taylor and Linda are always answering questions I may have.
Reviewed On Google
Saw taylor fox today. I was educated me about some of my concerns Content with care Would recommend theracare
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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