Carenow Urgent Care's Online Review Report Card
Carenow Urgent Care
4.2
Average Star Rating
479
Total Reviews
41
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Carenow Urgent Care's Reviews
With the new change. They lost staff. No one to take images. Paid copay for nothing. Waste of time and money. I should have been told no images could be done over the phone when they ask about symptoms. They sure didn't hesitate to ask to check for Covid or flu. Nope do test on my own if I feel it's needed.
Great Experience! I will definitely go back in the future.
Had a great time with the people
Great customer service and attention to detail.
Quick, thorough, and kind service. On a Friday at that! There are very appreciated and professional.
Showed up Sunday morning right as they opened. Everyone was professional and polite. They had me fill out some basic forms and then got me right back to an exam room and saw me very quickly. Quickly identified what was necessary. I got a shot and a prescription and I was on my way. It's now about 8 hours later, and I feel so much better than when I was there. Thanks for being there Y'all are doing a great job.
Very timely when it comes to contact via email, call and txt. Also they make instructions very clear and easy to understand, if followed it makes your visit fast and timely.
I went here for what I thought was a broken ankle. They told me here that it was broken. I went to my ankle surgeon and took the X-rays they took. The X-rays were so blurry there was no way you could see if my ankle was broken. The doc here said I would probably need a cast. My ankle surgeon actually laughed when I told him they said it was broken. He said "This is a classic ankle sprain". Don't go here because they do not know what hell they are doing. The doctor Philips cannot be a decent doctor because he obviously can't even tell a blurry X-ray needs to be redone to diagnose someone. Be very afraid if you go here. Don't advise at all
My experience at this facility was very good. The staff is top notch, professional and personable.
Warning... they have changed ownership and even if your insurance has a copay they will charge you more! They wanted to charge me $180 instead of my normal $35. I left and went to Texas Breeze in Wylie with no problem. They are saying it's my insurance policy, but that is not true it is them!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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