The Oaks At Liberty Grove's Online Review Report Card
The Oaks At Liberty Grove
4.1
Average Star Rating
39
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
The Oaks at Liberty Grove received 84.6% positive feedback, with patients praising the caring staff, homelike environment, and engaging activities. However, 15.4% of the feedback was negative, primarily citing frequent staff turnover and inconsistent management. Overall, the facility is appreciated for its compassionate care, yet could improve staff stability.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of The Oaks At Liberty Grove's Reviews
Nurses Aides Wynonna and Jackie are wonderful and attentive. Raul is a great maintenance guy. Andrew , physical therapy, is amazing as well.
Reviewed On Google
Amazing friendly staff. So happy that my dad moved there. He loves all the activities and the staff!
Reviewed On Google
My wife and I looked at multiple assisted living facilities in Rowlett and Sachse, TX and The Oaks was the by far the best. It's clean, well kept, well managed and has the friendliest staff. We moved my Dad from FL and he also liked everything about the Oaks. Once you take a look at The Oaks, it's an easy choice where your family should be!
Reviewed On Yelp
We absolutely love this facility for my mom. She has been there about a year and a half now. The staff and management are amazing and they really love and take care of the residents. Always have fun activities. Food is also great. If you or someone you know is looking for a facility I recommend The Oaks at Liberty Grove
Reviewed On Google
As many of you know, I was playing music at your place on 8/27 when I had a heart attack. Just wanted to say thank to Lori and Allie and the rest of the staff for your help and support. Y’all were wonderful and turned a frightening situation into a successful one. Very much looking forward to returning. God Bless!!!
Reviewed On Google
A piece of heaven is the best way to describe this premiere Assisted Living Community in Rowlett, Tx. We had my father living here during his last year of life. The director Shannon was a joy to work with. She was extremely helpful and very attentive to all our needs. When we had to bring hospice care for my dad, Shannon gracefully opened a vacant unit across from my dad, so that the family could rest and be close by. The staff is very loving, respectful and accommodating. They are always looking after the residents, providing them with the best compassionate care so that residents can have a better quality of life. We are so grateful to all the staff at The Oaks, who helped make my dad’s last year of life a memorable experience. Thank you!
Reviewed On Google
A piece of heaven is the best way to describe this premiere Assisted Living Community in Rowlett, Tx. We had my father living here during his last year of life. The director Shannon was a joy to work with. She was extremely helpful and very attentive to all our needs. When we had to bring hospice care for my dad, Shannon gracefully opened a vacant unit across from my dad, so that the family could rest and be close by. The staff is very loving, respectful and accommodating. They are always looking after the residents, providing them with the best compassionate care so that residents can have a better quality of life. We are so grateful to all the staff at The Oaks, who helped make my dad's last year of life a memorable experience. Thank you! George J.
Reviewed On Yelp
The residents and workers are great but the RN is not educated very young and not attentive to our residents never answers the phone when there’s an emergency
Reviewed On Google
Beautiful place with a great staff. My grandmother is comfortable and happy in her new Home. I love visiting her and talking with all the friends she has made. Thank you for taking such great care her
Reviewed On Google
My Papa lives here and it’s a top notch facility! So grateful to know our precious grandfather is loved and well taken care of by all of the staff!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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