Allison Young's Online Review Report Card

Avoid Stone Oak Ophthalmology! Following is feedback from my January 6, 2022, appointment. Front office staff made numerous errors. Technologist made wrong assumptions during testing, misquoted my input, and did not verify terms used for diagnosis. Dr. Waters did not verbalize a summary of my overall eye health during my exam. She was negligent to touch my eyes without alerting me. In a callous manner she shouted Macular Hole as she reviewed my eye, but she denied stating this diagnosis during a follow-up call. She documented Epiretinal Membrane and Macular Pucker as separate conditions; they are interchangeable terms. She documented diagnosis codes for Dry Eye Syndrome and postop LASIK but did not verbalize her findings. She lied about my husband providing her with my prescription before I had LASIK surgery. During this same follow-up call, Dr. Young was not interested in my feedback related to her practice. These issues resulted in an extremely poor patient experience!

Avoid Stone Oak Ophthalmology! Following is feedback from my January 6, 2022, appointment. Front office staff made numerous errors. Technologist made wrong assumptions during testing, misquoted my input, and did not verify terms used for diagnosis. Dr. Waters did not verbalize a summary of my overall eye health during my exam. She was negligent to touch my eyes without alerting me. In a callous manner she shouted Macular Hole as she reviewed my eye, but she denied stating this diagnosis during a follow-up call. She documented Epiretinal Membrane and Macular Pucker as separate conditions; they are interchangeable terms. She documented diagnosis codes for Dry Eye Syndrome and postop LASIK but did not verbalize her findings. She lied about my husband providing her with my prescription before I had LASIK surgery. During this same follow-up call, Dr. Young was not interested in my feedback related to her practice. These issues resulted in an extremely poor patient experience!

Highly skilled and professional and made to feel part of the family. Thank you for your dedication and for a great outcome!

Absolutely the best medical care I have ever had. I was 100 percent confident after my first visit, Dr. Young would be the best choice for my procedures. She politely answered all my questions and provided clear explanations about the procedure and post procedure care. THANK YOU DR. YOUNG!!!

Dr. Young takes pride in providing a clear understanding of what she discovers and the best courses of action. My surgery was a breeze and her staff is very efficient.

Experienced, attentive Doctor. Staff is always professional yet, friendly and most competent. Sometimes, there is a bit of a wait but, this is a busy practice. However, it is worth the wait.

I recently had a surgery I have been putting off for years out of fear. Dr. Young very gently encouraged me to have the procedure I needed and from start to finish I felt at ease in her very competent hands. Dr. Young and her anesthesiologist made my surgical day a piece of cake and her follow up care was thorough and kind. My eye feels and looks better than it has in years! I will recommend Dr. Young to anyone who asks!!

Best ophthalmologist in San Antonio!!!

Both my wife and I just had cataract surgery performed by Dr. Young. From our first meeting with Dr. Young I knew we had stumbled on a gem. She made us feel like we had known her for years. We were always treated with the utmost respect,by the Dr. and all of the staff members. Our surgeries went without a hitch. Our follow ups prover that Dr. Young is an exceptional surgeon.

Like another comment mentioned, good doctors are busy. Good doctors take their time with their patients and that is what Dr. Young does. I was given the best care I've ever received from a doctor by Dr. Young and her staff. I ultimately decided to have my LASIK done by Dr. Young because her and her staff took the time to explain the whole process and after care with me. My vision is now 20/15 and I could not be any happier. Dr. Young and staff is always so friendly and welcoming when I go in for my routine appointments.