Health 210 Primary Care Clinic's Online Review Report Card
Health 210 Primary Care Clinic
4.9
Average Star Rating
1747
Total Reviews
438
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Health 210 received 97.0% positive feedback, with patients praising the friendly staff, thorough consultations, and clean facilities. However, 3.0% of the feedback was negative, primarily citing long wait times and poor follow-up communication. Overall, the practice is appreciated for its patient-focused care but could improve communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Health 210 Primary Care Clinic's Reviews
On time Appt great communication, friendly staff
I had a pleasant appointment. From checking in, to scheduling my follow up appointment, everything went smoothly as it should
I recently had the opportunity to experience this medical practice, which was relatively new. I chose to establish it as my primary care provider due to the exceptional service provided by the staff, and the one NP. During my appointments, I was consistently solicited for feedback in the form of reviews, and the office would conduct follow-up calls to ensure satisfaction with my appointments. However, my experience took a turn when I was hospitalized for sepsis in January. Upon discharge, I was scheduled for a follow-up appointment two weeks later, but my primary care provider was unavailable. Although I understood that such situations can occur, I was attended to by a different doctor who oversaw the nurse practitioner. This physician was brief and rushed during our consultation, and their diagnosis contradicted that of the nurse practitioner. Further blood work was conducted, and eventually, my primary care provider, one of the nurse practitioners, explained the results and adjusted my blood pressure medication. A week after the adjustment, I experienced dizziness and disorientation. Despite reaching out to the office and being assured that someone would call back after consulting with a supervisor, no one did. This lack of follow-up was disappointing and not an isolated incident. As a patient, I believe it is crucial to receive timely communication, particularly when medication changes are involved. Unfortunately, my experience reflects a broader issue within the healthcare system. Given the size and multiple locations of this practice, I expect more comprehensive care coordination. Regrettably, I am now compelled to seek care elsewhere. I would like to commend the staff, particularly the front desk personnel, for their exceptional service and personal attention, from whom the higher-ups could learn a great deal.
Was in and out, thank y’all so much! Definitely recommend Sierra! She was so sweet!
Sierra was amazing at drawing my labs, did not hurt at all. Thank you!
Excellent job, blood draw was fast and painless!
Sierra drew my mother blood and she did such a fantastic job, she got it on the first stick and my mother was so delighted with her customer service.
Great experience!! Thank you Sierra!
Sierra was so fast and I was so dehydrated SHE HIT THAT VEIN GOOD!
Sierra is amazing!!! The most friendly and knowledgeable lab tech in house 🥹
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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