Health 210 Primary Care Clinic's Online Review Report Card
Health 210 Primary Care Clinic
5.0
Average Star Rating
593
Total Reviews
452
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Health 210 received 98.5% positive feedback, with patients praising the caring and professional staff, timely service, and thorough attention to patient needs. However, 1.5% of the feedback was negative, primarily citing lack of follow-up communication and inconsistent care coordination. Overall, the practice is appreciated for its excellent patient care but could improve communication and coordination.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Health 210 Primary Care Clinic's Reviews
I recently had the opportunity to experience this medical practice, which was relatively new. I chose to establish it as my primary care provider due to the exceptional service provided by the staff, and the one NP. During my appointments, I was consistently solicited for feedback in the form of reviews, and the office would conduct follow-up calls to ensure satisfaction with my appointments. However, my experience took a turn when I was hospitalized for sepsis in January. Upon discharge, I was scheduled for a follow-up appointment two weeks later, but my primary care provider was unavailable. Although I understood that such situations can occur, I was attended to by a different doctor who oversaw the nurse practitioner. This physician was brief and rushed during our consultation, and their diagnosis contradicted that of the nurse practitioner. Further blood work was conducted, and eventually, my primary care provider, one of the nurse practitioners, explained the results and adjusted my blood pressure medication. A week after the adjustment, I experienced dizziness and disorientation. Despite reaching out to the office and being assured that someone would call back after consulting with a supervisor, no one did. This lack of follow-up was disappointing and not an isolated incident. As a patient, I believe it is crucial to receive timely communication, particularly when medication changes are involved. Unfortunately, my experience reflects a broader issue within the healthcare system. Given the size and multiple locations of this practice, I expect more comprehensive care coordination. Regrettably, I am now compelled to seek care elsewhere. I would like to commend the staff, particularly the front desk personnel, for their exceptional service and personal attention, from whom the higher-ups could learn a great deal.
Reviewed On Facebook
Great care and communication. NP Seal was very kind and helpful. Caesar was also very kind !!!
Reviewed On Google
Rebekah Moore is phenomenal! Since I have moved to San Antonio about 9 months ago, her attentiveness, compassion and care far have exceeded my previous primary care physicians in Houston. She’s is very much a collaborative doctor who listens and cares about what we say about our health. Anyone needed a great family primary care physician, go to her! And let me say the whole care team, the whole staff are amazing and courteous and professional!
Reviewed On Google
Great clinic. Several appointment times available. Staff was friendly and extremely helpful. Minimal wait time on the day I went. Doctor was attentive and thorough. Looking forward to continuing my care with them.
Reviewed On Google
Great staff and Dr.Uzair Mushtaq was very attentive and answered all my questions. Highly recommend.
Reviewed On Google
Haley Seal! 🙌
Reviewed On Google
N/A
Reviewed On Google
Very friendly and knowledge staff. Felt heard when explaining myself which is always a plus. Quick to see me with very little wait time.
Reviewed On Google
Great fast Service and a great Doctor.
Reviewed On Google
I had a great first visit here! Dr. Sada is incredibly attentive and helped address my most major concerns regarding my health. Nurse Monique also provided me with such compassionate care and ensured I was comfortable throughout receiving care. Highly recommend this office to anyone looking for a new primary care.
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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