Lighthouse Mental Health Group's Online Review Report Card
Lighthouse Mental Health Group
4.3
Average Star Rating
87
Total Reviews
6
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Shawna Deeves and her practice received approximately 80.5% positive feedback, with patients applauding her listening skills, compassionate care, and thorough treatment approach. However, nearly 19.5% of the reviews were negative, primarily citing poor communication, rushed consultations, and administrative issues. Overall, the practice is recognized for its high-quality care, yet it needs better administrative support and patient communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Lighthouse Mental Health Group's Reviews
Dr. Deeves has really helped me to understand and manage my symptoms. My life has improved tremendously since I started treatment with her.
Dr Deeves is awesome!! Highly recommend!
Dr.Deeves has gone above and beyond to help multiple members of my family. She is so knowledgeable and truly listens to her patients.
Dr Deeves is the best. She is always very responsive to my needs and her office personnel add to the great experience of my mental health treatment. I have all the confidence in her and have never felt better.
Finding a psychiatrist who takes insurance feels nearly impossible these days, so when I found this practice, it was a relief I can't fully put into words. But beyond the accessibility, what truly sets her apart is the quality of care. She listens — really listens — and approaches every appointment with genuine compassion and zero judgment. Mental health care should be available to everyone, and she clearly believes that too. If you've been struggling to find a provider who is both affordable and truly caring, look no further. Thank you Dr. Deeves
Dr. Deeves has taken care of my family for several years and is always thorough and caring. I would not hesitate to recommend her to anyone.
I've been a patient with Dr Deeves for over a decade. I've always been treated well and received great care. Highly recommend!
Been seeing Dr. Deeves for more than 5 years. Always been good service
Everyone is so professional and amazing! Provider’s are very knowledgeable and patient . Highly recommend :)
I was a patient of Patricia Salazar (PA) and she told me at our last meeting (few days before the end of July) that she would be leaving the practice middle of next month. She was going to provide me a 90 day supply of my meds and a new PA (Crystal) would be taking over my case. Cool, great, Priscilla was a great PA and helped me through a lot in my past year. I was genuinely sad to hear her leaving. Well I got a letter dated the last day of July, that made it sound like she was cancelling my care… wait what? It said she would be available to reach in the office for the next 30 days (past the time frame she said she would be there) and that I would need to find a new psychiatrist through the city health care service. So, what’s the deal? Did Priscilla lie? Did the practice lie? Is this the wrong letter? I’m going to call and find out just what is happening because as someone who struggles with mental health (like many of us on here). Not knowing the status of getting my medication is MASSIVELY UPSETTING.
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Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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