Phoenix Mental Health- Ketamine, Tms, And Ect Treatment Center's Online Review Report Card
Phoenix Mental Health- Ketamine, Tms, And Ect Treatment Center
4.8
Average Star Rating
131
Total Reviews
7
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Phoenix Mental Health Clinic received 93.9% positive feedback, with patients praising the caring staff, compassionate atmosphere, and effective treatments. However, 6.1% of the feedback was negative, primarily citing lack of communication and issues with scheduling. Overall, the clinic excels in patient care yet it needs to enhance administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Phoenix Mental Health- Ketamine, Tms, And Ect Treatment Center's Reviews
Dr. Johnston is the BEST Psychiatrist in the world!! I've been his patient for many yrs, he's changed my life for the better more than he can imagine, and continues to do so. He's intelligent, expert at his profession, kind, loving and generally cares for his patients. Whoever has the honor to meet Dr. Johnston in person don't take it for granted, it's a blessing and an privilege to be able to do so. I started seeing him when he and amazing Rhonda worked alone. His practice has grown so much, I'm not surprised because he's the top in his field, there's nobody better. I don't say things lightly or give false compliments, only when deserved. I love you very much Dr. J ,1st yr. I told you would be my lifelong Dr. I meant it. Thank you with all my heart!! -1st review I've ever done for anyone that's how special you are to me, people need to know how great you are. ❤️ Monica
Spravato is so relaxing, helps with my depression also, all the employees are tremendous, you’re making the wrong choice if you don’t choose this place!
Very helpful and clean
I received ECT therapy here and the experience was amazing. I was always involved in the process and I felt like they truly care about getting you to your best state of wellness. The staff was so caring and always made me feel at home. I just can’t say enough about this place, they are truly miracle workers.
Helpful and caring staff!
Staff is great. Dr. Johnson refused to answer questions, provide information, discuss treatment. When he was asked about specific concerns, I was cut off, and told he had all the information he needed to know and there was nothing more to discuss. Scary to say the least, coming from a psychiatrist. Don’t ask too many questions or you will be cut off as well. Insurance approval was not even submitted for 10 days after initial consultation, it takes up to 3 weeks for approval, so why did it take so long to even submit? I was told the information was never provided to the insurance person in their office. If you can find other place to get treatment do so.
After prep and explanation of outpatient procedure, I was told last minute that the anesthesiologist backed out due to other medical factors despite a medical team clearing me for treatment and offering insight/advice for said treatment. This team succeeded, however, in negating any hope I had left. Don't consider this office if you want your hope left intact.
I am moving toward the end of my TMS treatments. All 36 sessions. After just a few weeks, I have noticed a huge improvement in my mental health. The sessions are very short, and the commitment to the length of time is well worth the end result. I am very grateful for Phoenix Mental Health and the staff.
I’ve been treated by some of the best psychiatrist’s in the world, including The Menninger Clinic. Dr. Johnston and Dr. Martinez are both on that list. They are among the top 1% that have made it their lifelong goal to effectively treat the hardest cases of them all, refractory and treatment resistant.
Today is a sweet, blessed day. I have successfully completed 36 Transmagnetic Stimulation treatments. Isaiah has assisted me with all 36. To the staff at a Phoenix Mental Health, especially Isaiah and Dr. Johnston, thank you for your gentleness and encouragement. Thank you for treating my brain as if it was the most precious thing you. To the Ketamine staff, Dr. Martinez and my sweet, sweet Iris who makes everything run smoothly without complaint, Your grace and kindness remains true and genuine. I recognize all the hardwork. You are a true gift to Phoenix Mental Health.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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