Psychplus San Antonio North Clinic - Psychiatrist And Therapist's Online Review Report Card
Psychplus San Antonio North Clinic - Psychiatrist And Therapist
4.7
Average Star Rating
69
Total Reviews
52
Recent Reviews
1
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Psychplus received 92.8% positive feedback, with patients praising the professionalism, compassionate care, and friendly staff. However, 7.2% of the feedback was negative, primarily citing unprofessional behavior, communication issues, and appointment scheduling problems. Overall, the practice is valued for its supportive environment but could improve administrative processes and responsiveness.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Psychplus San Antonio North Clinic - Psychiatrist And Therapist's Reviews
This place was ok til recent events. Kristen Haley had an appointment with me and LIED and told me her scheduling was not working and told me to call in a week and then she was gone from her practice for good and I got stuck with a replacement without my discretion or knowledge until I checked the app again. This new provider only prescribed me 5 tablets out of the 60 I get for my prescription and I need this medication .ive called all month trying to reach her and my eye site is blurry because of the medicine she has me on and nobody want to help me and I will be reporting this and these people to Texas medical board
Reviewed On Google
Very friendly staff and they make it easy and comfortable to talk about things
Reviewed On Google
This where anybody that needs, well here’s the best and love how they treat me to the fullest!
Reviewed On Google
Very professional
Reviewed On Google
Staff caring and listens to your concerns. Atmosphere is quiet and calm.
Reviewed On Google
Absolute trash. If you have real or serious issues do not come here. It’s been months and they have never sent me a notification saying I have an appointment, let alone the link to it. Their patient portal never works. Their appointments take forever to “reschedule” assuming they don’t cancel without warning. I’ve tried working with them and no improvements
Reviewed On Google
Jacob Brooks and his staff are the most kind and compassionate people I've meet. I always have a great and professional experience. Highly recommend psychplus
Reviewed On Google
I always appreciate the way ms Rosa Cardenas takes care of me she takes time to pay attention to what I have to say and ask about the medication I'm taking and ask about how I'm feeling
Reviewed On Google
Ms Cardenas was very nice to talk to about my situation and recommend a mother colleague for help in what I needed help with .i felt very comfortable talking to her about my situation and recommend it a colleague to help out with what I needed Thank you
Reviewed On Google
Very patient with me. Attentive to my needs and lets me try a method of my choice as a trial
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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