San Antonio Family Physicians's Online Review Report Card
San Antonio Family Physicians
4.7
Average Star Rating
2216
Total Reviews
224
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
San Antonio Family Physicians received 92.8% positive feedback, with patients praising the thorough and caring health professionals and attentive staff. However, 7.2% of the feedback was negative, primarily citing poor communication, office staff inefficiencies, and difficulties in reaching the practice by phone. Overall, the practice offers excellent medical care yet needs to enhance administrative responsiveness and improve contact procedures.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of San Antonio Family Physicians's Reviews
This office is great! Very easy to communicate and the staff is great! Amber Torres is great, very helpful and explains everything. I suggest this place 💯
Reviewed On Google
Amber really feel at ease. I am very confident that she will be giving me the best care possible
Reviewed On Google
San Antonio Family Physicians is the best. I greatly appreciate the entire team and their support from the beginning to the end of my appointment.
Reviewed On Google
Excellent NP. NP Bigler really cares and is knowledgeble.
Reviewed On Google
Ashley is amazing, very pleasant and informative, explains everything clearly and answers all questions and articulates responses effectively.
Reviewed On Google
Taylor taking care of me and well explained about my conditions. She very nice,too.
Reviewed On Google
Most unprofessional staff at the front. Always a terrible experience. This place does not care about its patients. The worst customer service. If you hate your job find something else to do.
Reviewed On Google
Ashley is always so pleasant and easy to talk to. She is knowledgeable and very helpful when answering all my questions. I enjoy my visits with her.
Reviewed On Google
My provider, NP Amber Torres, is not only courteous and professional, but meticulously thorough. She's very attentive and always puts my needs as a patient first. NP Torres has been consistent since my first visit almost a year ago. Additionally, SAFP Rogers Rd location waiting time is minimal. The staff provides excellent customer service and highly recommend this establishment for anyone who's looking for a new provider (or a second opinion).
Reviewed On Google
Dr. Green is very professional. She slows down so that even I can understand what she is explaining.
Reviewed On Google
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Locations
No related location
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
