San Antonio Foot And Ankle Center's Online Review Report Card
San Antonio Foot And Ankle Center
4.2
Average Star Rating
34
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
--
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
San Antonio Foot and Ankle Center received 79.4% positive feedback, with patients praising the professionalism, friendly staff, and Dr. Gaynor's expert care. However, 20.6% of the feedback was negative, primarily citing poor customer service, long wait times, and administrative issues. Overall, the practice excels in patient care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Facebook
List of San Antonio Foot And Ankle Center's Reviews
Do not waste your time going to this location. They are horrible at customer service. They make you wait 45 minutes you don't even get seen and they technically don't have any time that isn't busy. I wish I would've known that we weren't gonna be seen because I wanna have wasted 45 minutes of my day Trying to get my daughter seen for her foot issue horrible. I wish I could get them zero stars.
Reviewed On Yelp
My husband had an absolutely amazing Doctor! Dr. Ward at San Antonio Foot & Ankle. Dr. Ward has the best bedside manner. He’s very patient & knowledgeable, worked with our schedule, explained everything and was there through initial consult, surgery and every post -op visit after! Recovery was even quicker than expected after following all his recommendations for my husband who is an extremely active and competitive soccer player! Highly recommend!
Reviewed On Google
Was referred here for foot pain, and Dr Gaynor was amazing! I recommend this place to anyone. The Doctors and staff are welcoming and always willing to help.
Reviewed On Google
If I could give this zero stars I would dr Ward is a lier and only cares about one thing your money. 🤥 don’t go to this clinic unless you want your money stolen and want a surgery that you don’t need just so the can pocket your money they will send you an email stating you consented on things you never did please watch yourself if you go to this place and if you do seek a second opinion.
Reviewed On Google
It’s been almost a year and never seen any improvement
Reviewed On Google
Absolutely amazing! Dr. Ward has the best bedside manner. Very knowledgeable, worked with our schedule, explained everything and was there from consult, surgery and every post -op visit after! Highly recommend!
Reviewed On Yelp
The greatest care from start to finish.
Reviewed On Google
Great and effective service
Reviewed On Google
This refers to Dr Caroline Gaynor I went went in to see dr Gaynor in March .. Said my bunion didn't need surgery .She ordered me insoles for $450.00. Never did × ray, impressions ,or anything, just asked my size. The next day I cancelled order. They told me they couldn't cancel because they were specially fitted for me . Again doesn't make sense, no x-rays, impressions, etc. She also told me that I had nail fungus under their toe nails and they can treat it with laser for $80 each. I went to another Dr to get another opinion and was told insoles wouldn't do anything for my bunion and i did not have fungus anywhere. He said they couldn't be specially made if no impressions or x rays weren't taken . I am now scheduled for surgery with the new doctor. San Antonio foot and ankle is still trying to make me pay for insoles that we're NOT! specially made for me, and I did not got them. DO NOT GO HERE !!! It is almost August and the staff and doctor are still harassing me. Even sent insoles in mail this week, but I sent back unopened.
Reviewed On Google
This refers to Dr Caroline Gaynor I went went in to see dr Gaynor in March .. Said my bunion didn't need surgery .She ordered me insoles for $450.00. Never did × ray, impressions ,or anything, just asked my size. The next day I cancelled order. They told me they couldn't cancel because they were specially fitted for me . Again doesn't make sense, no x-rays, impressions, etc. She also told me that I had nail fungus under their toe nails and they can treat it with laser for $80 each. I went to another Dr to get another opinion and was told insoles wouldn't do anything for my bunion and i did not have fungus anywhere. He said they couldn't be specially made if no impressions or x rays weren't taken . I am now scheduled for surgery with the new doctor. San Antonio foot and ankle is still trying to make me pay for insoles that we're NOT! specially made for me, and I did not got them. DO NOT GO HERE !!! It is almost August and the staff and doctor are still harassing me. Even sent insoles in mail this week, but I sent back unopened.
Reviewed On Yelp
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
