Serenity Mental Health Centers - San Antonio's Online Review Report Card
Serenity Mental Health Centers - San Antonio
4.7
Average Star Rating
576
Total Reviews
102
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Serenity Mental Health Centers received 91.7% positive feedback, with patients praising the professional and empathetic staff, and the effective treatments. However, 8.3% of the feedback was negative, primarily citing administrative inefficiency and poor communication. Overall, the practice offers compassionate care but needs better time management and transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Serenity Mental Health Centers - San Antonio's Reviews
Elizabeth Sparkman has been so supportive during this tough time in my life dealing with my worst postpartum with my third baby. She is great if you want to try certain medications that fit with what you’re needing help with but also offers non-medication alternatives such as TMS Therapy! I am very excited to begin my journey with it. Thank you!
Reviewed On Google
I started seeing Monique, last year and right from the start she was easy to talk to and she listened to my thoughs, worries and we talked through treatment options and settled on a treatment plans that works for especially for me. The entire staff is friendly and create a calm environment.
Reviewed On Google
The people there are so kind and thoughtful. They helped me figure out a payment plan so I wouldn't go without an appointment. They listen and work with you to help with your individual care.
Reviewed On Yelp
I was over thinking my appointment. But I kept my appointment and have no regrets. Ms. Monique was very pleasant and easy to talk to. The lady at the front desk was very nice and helpful. Made me feel welcomed as soon as I walked in, which helped ease my anxiety. I left the office feeling hopeful and excited. Looking forward to this chapter of my life. Thank you Serenity!
Reviewed On Google
The building is clean and pristine like an oasis facility out of a movie. The staff is very kind and serene. The front desk person was very funny and lively. I didn't wait long in the lobby at all and they gave me a variety of options to help me with my problem. Definitely recommend
Reviewed On Google
Excellent service from Serenity staff.
Reviewed On Google
Its been an amazing experience. I have come a long way since I first met Dr Aleman. I truly appreciate all the help.
Reviewed On Google
I recently had an appointment at Serenity Mental Health Center, Stone Oak and I had an excellent experience with Elizabeth Sparkman, PNP. From the moment I arrived, I felt welcomed, respected, and genuinely cared for. Elizabeth took the time to listen attentively to my concerns, answer my questions thoroughly, and involve me in decisions about my treatment plan. I never felt rushed, and I appreciated her compassionate, professional, and nonjudgmental approach throughout the visit. It's clear that the team at Serenity Mental Health Center is committed to providing high-quality mental health care in a supportive environment. I left feeling heard, understood, and confident in the next steps of my care. I highly recommend Elizabeth Sparkman and Serenity Mental Health Center to anyone seeking compassionate and effective mental health services.
Reviewed On Google
Consistantly professional, very organized, empathetic and engaging
Reviewed On Google
very good and very nice i would recommend them if you ever need mental health support
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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