Southside Children's Dental Center's Online Review Report Card
Southside Children's Dental Center
4.9
Average Star Rating
1456
Total Reviews
64
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Southside Children's Dental Center received 97.5% positive feedback, with patients praising the friendly staff, professionalism, and clean environment. However, 2.5% of the feedback was negative, citing disorganization, communication issues, and long wait times. Overall, the practice is valued for its patient care yet it needs stronger administrative processes and better communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Southside Children's Dental Center's Reviews
The workers and their customers services is the best. They welcome you with open arms.
Service is good and quick
I cannot say enough about this place! My kids always have a great experience and taking three kids at a time can be crazy, but not here! They keep things moving along in a timely manner, our friendly, and discuss any concerns or treatment plans in a clear and concise way!
I called this office to make an appointment for my son. they replied via text with dates and I replied saying i needed to speak to a rep. regarding my insurance. they never replied. I also called and left a voicemail but they never called me back. I have visited that office before and had great experiences with Dr. Hebert and Dr. Mohammad. But apparently the staff does not care about the customers. Staff have lack of interest in customer satisfaction and they are inconsiderate by not returning phone calls.
They saw us right away they were friendly and professional my son has been going here since he was 5 and he’s 16 now
Always a wonderful experience with them, they always take care of my daughter
It is always a great experience! My child looks forwards to seeing the dentist. She says she likes it there and that is all that matters to me as a mom. Everyone is always so nice and explains everything and does not do unnecessary procedures.
Very nice people my daughter can’t wait to go back
My 1st time visiting this office and from the moment we entered through the entire process everyone was super amazing. Highly recommended
Great care for my daughter today. Mohammad was very informative on the situation my daughter was going through. He was very gentle and caring with my daughter during her tooth extraction. Everyone there is super friendly.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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