Tots To Teens Pediatric Dentistry & Orthodontics's Online Review Report Card
Tots To Teens Pediatric Dentistry & Orthodontics
4.9
Average Star Rating
1263
Total Reviews
68
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Tots to Teens Pediatric Dentistry received an impressive 96.4% positive feedback, with patients praising the friendly and caring staff, clean office, and excellent pediatric care. However, 3.6% of the feedback was negative, primarily citing poor management and communication issues. Overall, the practice is appreciated for its welcoming environment, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Tots To Teens Pediatric Dentistry & Orthodontics's Reviews
Great Friendly Nice & Fast Service. Highly recommend to bring your kids to Culbera Tot to Teen
Reviewed On Google
Love the way y’all work with kids
Reviewed On Google
They were really nice at the front ! They took us in fast and they were very professional ! Also the dentist was gentle on my daughters teeth , I definitely recommend!
Reviewed On Google
Elaine taught my son to not be nervous and afraid. Thank you for making him brave and happy. Dr. Shan is always amazing as well.
Reviewed On Google
Great visit as always! Very clean facility, very efficient and always a please visit!
Reviewed On Google
Jasmine was so nice and helpful
Reviewed On Google
Everyone was wonderful from Dr. Shah to Elaine. Not much to say about the young receptionist with the long black hair.
Reviewed On Google
I wasn't expecting such a low rating tbh I'm shocked, my daughter had her appointment today and i loved it! Although my daughter hated it she's only 2 but as a parent I loved her dentist and staff! The way she cleaned my daughters teeth and flossed with so much care! Her previous dentist never cleaned her teeth the way this dentist did! 10/10 Plus: they handled my daughter so well with her kicking and screaming! With so much patience and understanding.
Reviewed On Yelp
Terrible customer service is an understatement! The front desk lady (Enico) absolutely unprofessional. Zero courtesy. We got to the appointment about an hour early and she said they were about to go to lunch. Not a problem. We wait outside only to come back an hour later and get told our appointment was canceled because Dr. Shah is off today. This is an appointment we made 6 months ago. Life happens and I don't know where Dr. Shah was. However, couertesy!!!! Let us know ahead of time. Enico says they tried to call but nobody answered. If you don't reach a valuable client, attempt other means. The alternative number or mail. We rearranged our schedule to be at this appointment. Never stepping foot here again. There are many clinics. We shall take our kids where communication, professionalism and customer value is key. I would not recommend any parents to come here unless you have all the time in the world to drive and not get seen.
Reviewed On Google
There was an issue with the new scheduling but they really did great in fitting me in for my son's emergency appointment. They are professional and understanding and have always come through. I appreciate their work and dedication to their patients.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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