Ventana Mental Health's Online Review Report Card
Ventana Mental Health
4.5
Average Star Rating
53
Total Reviews
3
Recent Reviews
1
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Ventana Mental Health received 86.8% positive feedback, with patients praising the doctors' compassion, attentive care, and professionalism. However, 13.2% of feedback was negative, primarily citing scheduling issues and unhelpful front office staff. Overall, the practice is valued for its patient-centric approach, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Ventana Mental Health's Reviews
Don't waste your time. I was diagnosed with adhd as a child and was questioned about the past and literally, he would not prescribe my adderall that I needed for schooling and some upcoming test. This doctor only cares to make money. Does not care to prescribe medicine to treat people. He insulted me and told me.I needed to go to a treatment center because I take anxiety medicine. what a joke.
Reviewed On Google
UPDATE: Now giving 5 stars. After I wrote my original review below, I was contacted by the office manager, Adrienne (I hope I’m spelling it right). She was so nice and helpful. She asked me what happened, explained there had been a mixup, and rescheduled me with Dr. Corona. Since then, I have had 2 visits with Dr. Corona. I have had no scheduling issues, and Adrienne has called me a few times to check in and has given me her direct contact number in case I need anything. Dr. Corona is also great, he thoroughly explains all your treatment options and genuinely listens. Highly recommend him! Original review: I never write reviews, but I am extremely disappointed. I had my first appointment scheduled with Dr. Corona today. I used the virtual link that was emailed to me and I sat there waiting for 20 minutes for the doctor. I tried the link several times, tried to get ahold of the office, but since it's a Saturday the office was closed. So I sat there waiting in the virtual waiting room. The receptionist finally got on at the 20-minute mark and told me that we were going to have to reschedule because I just joined. I told her I had been waiting there since my exact appointment time. She then put me on hold for another 5 minutes and then came back on and said we would have to reschedule, but "no worries" I wouldn't be charged. I couldn't believe it, and I should have not been charged in the first place. I'm not sure if the receptionist didn't get on the call on time (I'm thinking this was the case), or the doctor was busy, but either way, it was not my fault. I decided not to continue with them and told the receptionist that it was a horrible first experience. She didn't even try to apologize. It may not have been the doctor's fault, but I wouldn't want to go to a mental health practice where the front staff is not helpful and rude.
Reviewed On Google
This place is terrible. I’ve been extremely ill recently and had to reschedule my appointments due to being il. The rescheduling fee cost more than the original appointment itself. They did this to me three times. They refuse to accept any form of payment, claiming it wastes their time. It’s hilarious because I wasted their time, and they wasted no time talking to the other person. Every time I need to Refill my prescriptions I’m expected to talk to these people, why is it that my son can go three months? To talk to anyone yet I’m expected to talk to these people Every time, granted the Doctor Who I had was excellent this boils down to The company for which the doctor works I would recommend the doctor any day of the week but stay away from this company
Reviewed On Google
Me contestó una mujer. Le pregunté si hablaba español dijo no se queda callada le preguntó si alguien en esa clínica habla español y dijo que ahí nadie me habla español y por eso les estoy dando una estrella
Reviewed On Google
Dr. Muceus called me a drug seeker when I sought treatment for my ADHD. It was barely our second appointment together and he canceled my treatment despite years of documented treatment from other doctors, QB testing, proper drug tests, therapist referrals, pending results from a psych evaluation, and his own diagnosis of combo ADHD. Thanks to him, I had to go through withdrawal, including heart palpitations ! I truly feel sorry for anyone who has the misfortune of being treated by this doctor and his incompetence.
Reviewed On Google
Dr. Fuqua is very kind & helpful. Thank you Doctor! God bless.
Reviewed On Google
Dr. Fuqua is amazing! He truly cares about you and what you’re going for. This office will always make sure you’re doing ok and taken care of. Never thought I would get to this point and it’s all thanks to Dr. Fuqua and his team!
Reviewed On Google
I appreciate everything that you have done for me.. Dr.fugua helped me when I was at my lowest..I will forever be grateful.
Reviewed On Google
Amazing services!! Very positive experience!
Reviewed On Google
Dr Fuque and his staff have been wonderful to work with. Professional, knowledgeable and patient. I always feel heard and like we are a team collaborating on the best approach to take.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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