Villa Dental's Online Review Report Card
Villa Dental
4.9
Average Star Rating
970
Total Reviews
67
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Villa Dental received 98.2% positive feedback, with patients praising the friendly staff, professionalism, and quality care. However, 1.8% of the feedback was negative, primarily citing administrative issues like insurance misunderstandings and credit card fees. Overall, the practice excels in patient comfort and care yet needs better financial communication.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
List of Villa Dental's Reviews
First time here, felt very comfortable and welcomed! They were willing to immediately schedule me for a checkup on a bad molar. I strongly appreciate it!!
Dr Staes and his staff are warm and inviting. They have so much patients and demonstrate great customer service.
I was greeted by name by the receptionist even though it was my first visit. Dr. Stars and his staff were professional, courteous and caring. I found them to be straight forward about the recommendations for my treatment plan and accommodating to my needs for appointments. I was so very pleased and am looking forward to a long relationship with them for my dental care.
Hands down the best dentist. Kind, caring, considerate, and most importantly incredibly skilled. I had a lot of fear and had lost trust in dentists before coming here, but this office completely changed that for me. Now I know I’m somewhere I can truly trust to be treated appropriately and with genuine care. Thank you for taking such wonderful care of me and my family.
Always a pleasure always enjoy to be in Villa Dental from the front desk to my hygienist to Dr. Stacy. It's first class all the way thank you so much Villa Dental.
Always pleased with the services of Villa Dental.
Dr. Staes and his team are amazing. I have dental trauma and high anxiety, and they are always patient, gentle, and never make me feel rushed or judged. I was the last appointment of the day and they still took their time and made sure I was comfortable. I'm so grateful to have found a dentist who truly cares.
Dr. Staes and his team are amazing. I have dental trauma and high anxiety, and they are always patient, gentle, and never make me feel rushed or judged. I was the last appointment of the day and they still took their time and made sure I was comfortable. I’m so grateful to have found a dentist who truly cares.
The most amazing dentist and staff! Always very welcoming and makes you feel so comfortable!
A few months ago I broke my upper front tooth. Since this is a major incident for me, I wanted to find a good Dentist with good ratings. I decided to try Villa Dental with Dr. Emanuel Staes, D.D.S. Dr. Staes has excellent ratings and it’s for a good reason and I’m going to add to his excellent ratings. The professionalism and kindness was apparent just by walking into the building. Everyone I encountered at Villa Dental was very kind and considerate. The ladies at the front desk know how to treat people nicely as well as getting me ready to see the doctor. The young lady who explained what my insurance covered was very kind and answered all of my questions. The dental assistants at Villa Dental are the best. Very caring and considerate as well as knowing how to do their job. The dental assistants made sure I was comfortable and answered all my questions. Dr. Staes is the best dentist I’ve been to. He took care of my broken tooth and it looks perfect. Dr. Staes made sure I was comfortable, answered all my questions and made certain my tooth looked and felt perfect. Dr. Staes is the best dentist in San Antonio in my opinion. Yesterday (February 25th, 2026) I went to see Dr Staes for a cleaning. I needed to get a deep cleaning since some plaque had gone under my gum line. As usual everyone at Villa Dental was outstanding just like my first visit. After getting my X-rays Dental Hygienist Irene came in and told me about what needs to be done and described in detail the process of getting the plaque from under my gums. Dr. Staes also came in and explained everything that was needed for my dental care. Dr. Staes truly cares about his patients and he is a wonderful dentist. Dental Hygienist Irene is a very professional and kind young lady who did an excellent job working on my teeth. Irene made sure I was pain free and to be totally honest, I didn’t feel any pain. Irene is excellent at her job. She took her time making sure the procedure was done right, she made sure I wasn’t feeling any pain and after the procedure Irene gave me time to ask her any questions and concerns I had after the procedure. I want to thank Dr. Staes and Dental Hygienist Irene along with everyone of the staff members working at Villa Dental for the exceptional care you have given me! If you are looking for a dentist, I highly recommend Villa Dental and Dr. Emanuel Staes, D.D.S.
Did you find this reputation scorecard helpful?
Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
Google
Yelp
Facebook
