Daniel H. Kellum's Online Review Report Card

Horrible experience! I have heard Dr. Kellum is great and was recommended to him. I met with a Nurse Practitioner my first appointment. I really liked her and was looking forward to being a patient. In the appointment she said that my insurance would cover a comprehensive physical. I needed to come in to get blood work done two weeks before, set my appointment for the physical when I got my bloodwork done, and come back in two weeks to get the physical and go over blood work results. I got my bloodwork done and set my appointment for the physical for two weeks later at 6:30am. When I got to the appointment, the lady at the front desk informed me that I was only scheduled to go over my lab results and had to pay a co-pay. I told her I was scheduled for a comprehensive physical and there is no co-pay. She said I should have had the physical when my blood was drawn and the physical was not covered. The nursing assistant took me back to a room and asked the general questions. She asked why I was there today and I told her for a physical and follow-up on my lab results. She informed me that I was supposed to have the physical on the same day I had my lab results and that the physical wouldn't be covered. I told her what the NP had told me about getting the lab work 2 weeks ahead of time. The NP I saw in my first appointment came to the room and said that she did not tell me that, because she knew that's not how it worked. She said I would have to schedule the physical for another day and they would be in at 8:00am. I told her that I already scheduled it two weeks ago and that is why I was there. I asked her, why does the Dr's office have incompetent (meaning unqualified) people working there, (meaning setting appointments). She said not to talk about the staff that way. I said that some of them are incompetent (unqualified) , and she said that we were not the right fit. I agreed, but was not seen by anyone to go over my lab results. As I was leaving I reminded her that some of the employee's are incompetent (unqualified). She said "like you", I said a choice word and left. Now, I know that I should not have said the choice word and I apologize for that, but I was pretty upset about the appointment. I am not happy with the service at Dr. Kellum's office. I had lab results that I wanted a Dr. to go over with me and they neglected to go over those results. She should have sent someone in the room to go over my results. I never received an apology about the wrong appointment being set up and being told the wrong information. I would not recommend this Dr. office.

Been going to Dr. Kellum for.over 10 years now great doctor and great staff

Dr. Kellum Jr. is one of the best doctors I've ever had. He listens and he's caring and he actually takes care of the patient. He also is amazingly smart. He remembers your name and your face when you go to see him, you are not just a chart. I don't even mind the wait because I know that when I get in to see him, he is willing to spend the time taking care of me as well. I was sad when we changed insurance and had to leave the practice because they didn't accept that insurance at the time.

My family has been seeing Dr. Kellum Jr. since he got his license and started working with his dad at the Marbach office. My family that was still growing at the time were his 1st patients to see. And now almost 30 years later we are still being seen by him. He is a great Dr. and a very kind man. I refuse to see anyone else. My mother and father even started seeing him after they saw the level of care he gave us. My kids are grown and they see him also. He is more like family to us now. And when his brother Dr. John Kellum got his license and became an OB/GYN. He delivered my daughter who is now 25 and she has been seeing Dr. Kellum Jr. her whole life. I would highly recommend him and his staff. Yes there can be a wait to get in to see him but it is defanitely worth the wait. He takes the time to actually listen and help anyway he can. You don't find many Dr's like that anymore. And he remembers his patients. You are not just a person seen and sent on your way. So if you want a good family man and Dr you should definitely give him and his staff a chance.

I just started going to see Dr. Daniel Kellum on my brother's recommendation. I couldn't be happier with my decision. He has taken care of issues that I didn't even realize could be helped. I feel better, I sleep better and am back into working out without pain. Thank you Dr. Kellum, you are truly a blessing!

The people in the front are plain rude every single time my husband goes.

My husband and mom both went here and neither ever received follow up on tests that were ran despite calling over and over and over. If we waited on them my husband and mom might be dead by now. Horrible service. Thank goodness there are other doctors in the area.

My family and I were well taken care of above and beyond

Great place if you can wait a month to see a doctor

I never give a bad review, however this has to be said. No reflex on Dr. Daniel H Kellum Jr. Because I have tried twice to see him and yet to have this done.This is on the staff!!I called to have an appointment for Dr. Kellum and was directed to another Dr. I explained my concerns about constantly seeing Dr. since I have been in Texas and never getting to the bottom of my issues. I was told that this would not happen and that I could not see Dr Kellum as he was book. I said how far out and was told she couldn’t give me a date nor a timeframe. However, I needed to be seen and this Dr Christina did the same as every other Dr here has done. Send me for all these Tests and X-rays and it’s been almost a month and no word at all. Then they called and canceled my appointment. So I went today to find out what was going on and the lady at the front desk was so rude and nasty. All I was told was that they was she would have someone to call me and still could not give me a time. I just walk out and cried because I can not believe how people are treated when all I want to know what is wrong with me.Thanks for nothing, starting all over again. Ugh 🤦🏽‍♀️