Sullivan Linda's Online Review Report Card

Tried to continue with this doctor for over a year now. They schedule you out MONTHS prior then they call you to let you know there is a scheduling conflict on their end and YOUR appointment is cancelled. You try and reschedule and then that appointment they cancel, yet once again. Had an appointment set 6 months prior for a second HPV shot, they canceled, and won't reschedule. The doctor overall doesn't listen to your issues. She rights it off. Her nurses are rude, and snobby. The billing has always been an issue.She could be a better doctor is I actually was cared for overall.

Very disappointed with how office bills for appointments. Went in for a physical that was covered 100% by insurance. But because my blood pressure reading was elevated the appointment was considered an office visit and I had to pay a co-pay. No advice or medical attention was given to me during the visit for my blood pressure except I was told it was elevated. In my opinion this is a very shady billing process.

Dr.Sullivan and this whole office are completely unprofessional. My husband went from south Austin to Seguin because we hadn’t changed providers yet. First they made him wait two weeks just so his insurance would kick in because all they care about is money. Second, they saw someone else during his appointment time and told him he had to come back an hour later because the stupid receptionist called his old number AFTER he had given them his new number. Third, she tried to blame it on him for not answering his old phone number while they had his new number on file. This place sucks. Doctors and receptionists. Just replace the whole staff.

I'm a Vetrean using the Choice program to see Dr. Sullivan. I have been able to make more progress here in a few months than I was able to make in 7 years of going to the VA. Staff is friendly and has bent over backwards dealing with the VA. Dr. Sullivan and Gore are both very attentive and make you feel like the really care about your health. I like them so much that we take our kids there now.

I would not recommend this place to anyone. The staff is completely useless and the receptionist is a complete idiot. They are unorganized and unprofessional. We were scheduled for an appointment, called to confirm it and when we arrived were told we weren't on the schedule and couldn't be seen. The receptionist claimed someone scheduled us for the day we arrived but the following year. She is the one that scheduled the appointment and confirmed we had an appointment for the day we showed up