Communitymed - Southlake's Online Review Report Card
Communitymed - Southlake
4.7
Average Star Rating
585
Total Reviews
36
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Communitymed - Southlake's Reviews
The staff is very knowledgeable & friendly. I do appreciate everyone
I was very pleased with this facility!!!I had fast and efficient service. Friendly and great staff!!!Thank you!!!
Fast friendly and efficient. Super customer service!!
The NP was very attentive and diligent in responding to what brought me in. I would recommend that you visit there even if you are not sure what type of urgency your issue is. A huge thanks.
I live a few minutes from here and they always take care of me for my one to two times a year sinus problems. I always get the meds I need and they listen and really seem to care. They are also always very nice at the front desk also.
Easy check in excellent staff. Dr Mike handled my situation with care.
Got in quickly and they were so nice and helpful! Felt way better after my asthma treatment. Thanks everyone!
Incredible service, speed and help! Highly recommend!
This review has been removed for violating our Terms of Service
Community Med's main billing office is one of the worst/disorganized I've ever personally dealt with and that is the sole reason why they will never get a dollar from me again AND it is the reason why I go out of my way to tell everyone never to visit one of their facilities in Texas -for whatever reason. Many other similar and geographically local alternatives. A family member visited their office and was billed for the visit almost a year later --what ineptness to the nth degree. They tried to explain their pathetic slow billing as if I give a rats ass about their gross incompetence. Money has never been, nor will ever be an issue for me, customer experience drives my wallet, however - Community Med you are FIRED. There exists an inordinate number of other urgent care centers in Texas. I suggest you avoid Community Med unless you relish in billing surprises months and months and months later after you stupidly visit them. What a bunch of jackasses. PS. The dollar amount of the bill was minimal and not the issue at all. Incompetence is. Of course, this is just my opinion and my experience, but I have a very loud mouth, and lost revenue because of bad public relations can be very very expensive. That lost revenue can never be calculated. I suggest the shareholders terminate or outsource their entire billing crew and encourage them to apply at Mc Donald's.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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