Laseraway's Online Review Report Card
Laseraway - Southlake
4.7
Average Star Rating
339
Total Reviews
38
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
The LaserAway Southlake location received 89% positive reviews, with patients frequently praising the friendly staff, professionalism, and effective treatments. However, there were 11% negative reviews, primarily criticizing billing issues, service inconsistencies, and rude behavior. Overall, LaserAway Southlake seems to offer great customer service and requires better handling of client concerns.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Laseraway's Reviews
Carley, Sabina and Jennifer were awesome!!! Carley is very professional, she is always bubbly and friendly with sincere kindness. She exhibits excellent customer service and makes me feel very welcome! Sabina handled my tattoo removal and Botox very quickly and efficiently! She was courteous and accommodating! Jennifer was very knowledgeable about the plans and services offered, and greeted me with a smile when I walked through the door! Thank you ladies!! Great work team!!
Reviewed On Google
I decided to get laser hair removal done at Laser Away, and I'm almost finished with my sessions. I love the results! My nurse, Nina, is fantastic at what she does, and our sessions always end with great conversations. I highly recommend both the treatment and, of course, Nina! :)
Reviewed On Google
I feel so fresh and renewed after getting the Hydrafacial!! Thank you Nina for making this experience well worth it ❤️
Reviewed On Google
Katlyn was wonderful,got alot of informationand will definitely be back. See u soon
Reviewed On Google
I am thrilled with my experience at LaserAway! The staff was so knowledgeable about their products and we were able to discuss treatment options that provided exactly what I wanted within my budget! Caitlyn was such a pleasure to speak with, and the new manager Dylan, was so attentive and made sure all my needs were met! I signed up for multiple treatments and I can’t wait for my next visit because of their EXCEPTIONAL customer service!!!
Reviewed On Google
Super sweet nurses and front desk employees, everyone is very welcoming and very accommodating.
Reviewed On Google
This was my first treatment at laseraway. Love the staff and service provided by them. It was a painless and quick one. Excited to see the end result. Karly helped me from welcoming to explaining the process in detail, will definitely recommend her to get best experience.
Reviewed On Google
If you happen to find yourself at the LaserAway in Southlake, BOOK WITH SABINA and no one else.
Reviewed On Google
I LOVE Laser Away!! The staff is always wonderful and so helpful in answering my questions. My most recent nurse Sabina was so quick and efficient through my laser treatment. I highly recommend to anyone in need of hair removal, facial, or infection treatments!!
Reviewed On Google
not worth for the treatment , I recently visited for the Botox treatment , initially they treaded with good number of units however couldn't see the results .Staff will try to increase the dose and price...overall my treatment is worst ...
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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