Lasercare Eye & Lasik Center's Online Review Report Card
Lasercare Eye & Lasik Center
4.8
Average Star Rating
240
Total Reviews
24
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
LaserCare Eye Center received 94.6% positive feedback, with patients praising the staff's professionalism, thorough explanations, and the successful surgical outcomes. However, 5.4% of the feedback was negative, primarily citing long wait times, billing issues, and poor customer service post-surgery. Overall, the practice is reputable for its excellent care, yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Lasercare Eye & Lasik Center's Reviews
Staff was very nice and explained the process very well.
Reviewed On Google
Everything and everyone are amazing!
Reviewed On Google
The whole pre-op experience was great! Ashley and Danny were so supportive, friendly and knowledgeable. Dr MacLean made me feel super comfortable about the lens replacement procedure and I am very excited to have my surgery next week.
Reviewed On Google
I wish your dilation drops were less long lasting. I was light sensitive for 7 hours, wasting the remainder of my day. I dread this more than anything when visiting your office.
Reviewed On Google
Six months ago I had eye surgery, and I couldn't be happier with the results. From the initial consultation to the follow-up visits, the entire team was professional, caring, and took the time to answer all of my questions. The procedure itself went smoothly, and the recovery was much easier than I expected. Today my vision is significantly improved, and it has made a real difference in my daily life. Things that used to be difficult are now much clearer and more enjoyable. I am grateful to Dr. Sidney Gicheru and the staff for their skill, kindness, and excellent care throughout the process. If you're considering eye surgery, I highly recommend them. Six months later, I can confidently say it was one of the best decisions I've made. CHRISTOPHER BALINTAG
Reviewed On Google
Very professional checkup, waited less than 5 minutes to be brought back to the room and no more than 5 more minutes before the doctor came to check on me. Dr G is great and David is the most professional and patient-friendly medical assistant I have ever met and I am 61 years old.
Reviewed On Google
Outstanding health eye care team! From the receptionist to the eye doctor, (Dr.G)every person was extremely helpful and nice. My visit went to so well that I didn't even realize I was there for 2 ½ hours. I don't think 2 hours is the usual time for most eye doctor visits but that lets you know that they took their time answering all my questions and making sure I felt confident about having a surgical eye procedure. I was not rushed at any moment. So happy I chose this eye clinic!
Reviewed On Google
Great customer services and works with you on all appointments. They let you text which is great since so many people travel so much. My daughter and I both love the place.
Reviewed On Google
I was seen and taken care of very quickly.
Reviewed On Google
great time here #iloveEVERYONE
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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