Pure Indulgence Aesthetics's Online Review Report Card
Pure Indulgence Aesthetics
4.6
Average Star Rating
133
Total Reviews
20
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Pure Indulgence received 84.8% positive feedback, with patients praising the staff's knowledge, professionalism, and customer care. However, 15.2% of the feedback was negative, primarily citing poor procedure results and unmet commitments. Overall, the practice excels in customer service but needs better patient communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Pure Indulgence Aesthetics's Reviews
Pure Indulgence is not a clinic, It always feels like visiting a relaxing, friendly lounge. Greeted by a smile and your first name in a clean, contemporary environment. Followed by a staff that is knowledgeable, attentive and timely. My visits have always been 15-30mins max.
Reviewed On Yelp
I’ve been coming to this med spa for approximately 3 years, and I absolutely love them! The injectors are incredibly experienced, knowledgeable, and always make me feel comfortable. Maddi is fantastic. I appreciate that there’s never any pressure to purchase additional services, as they truly focus on what’s best for you. Their specials are fantastic, and the reminder text messages are super helpful in keeping me on schedule. The entire team is professional, friendly, and genuinely cares about their clients. I highly recommend this med spa to anyone looking for top-quality care and natural-looking results!
Reviewed On Google
Had my first ever procedure. When they followed up I stated a part of treatment wasn’t what I was hoping. They said to come back in for free. I was going on vacation and was told it was fine, let them know when I’m back and have a good time. Upon return I tried to make the appointment and was told it was over the 4 week period. I knew nothing about that and would have to pay all over again. They knew I was gone. They refused to honor their commitment. Very disappointed. Never going back.
Reviewed On Google
Do not go here!!! There is a complete disconnect between the phone people( the clinic has an answering service) and the clinic- they do not honor what they tell you on the phone and are extremely rude and uncaring!!!
Reviewed On Yelp
After botox, I have a huge dent above one eyebrow and eyelids now sagging. I went a few times before and was satisfied but after my last appointment will definitely not be returning.
Reviewed On Yelp
Ok sooo, I went and visited this palce, the first time I bought it on Groupon, I mist tell you they are awesome peeps, I went the first time and I was not happy with the results, NEVERTHELESS, when I called to share what I was experiencing, they made time for me any time I had available, they retouch my BOTOX , at no extra charge, they were all awesome even though I was very unfriendly in my call, at all times they were patient with me and felt so bad for being such an as….. in one WORD they are AWESOME, second word, so PROFESSIONAL. thank you guys.
Reviewed On Google
My experience was absolutely exceptional! I could feel the expertise of the professionals at every step. My skin looks and feels amazing, and I'm feeling rejuvenated and confident. Highly recommend!
Reviewed On Yelp
Wonder Botox results. The injector was NOT a strange acting stuck up weirdo (the better than you type) like one place I went to in Southlake previously on Nolan. They are friendly here at Pure Indulgence, professional and down to earth. The Botox product is name brand. The injector was educated and confident. I HIGHLY RECOMMEND. My husband and I will be back for our next Botox .
Reviewed On Yelp
Always have the best experience! The facility is spotless and beautiful. All of the employees are kind , knowledgeable and friendly. They have amazing offers and I always leave happy!
Reviewed On Yelp
This medical spa is amazing! I see Erin and have for two services now. She’s wonderful and knowledgeable. The front desk is also amazing. Highly recommend this place and wonderful ladies!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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