Charles Phan's Online Review Report Card
Charles Phan
3.4
Average Star Rating
131
Total Reviews
0
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
WebMD
Facebook
RateMDs
List of Charles Phan's Reviews
Dr. Phan takes time to explain treatment plan and answer any questions. The staff is very friendly and helpful.
Reviewed On HealthGrades
Very nice experience!
Reviewed On HealthGrades
It took me four months to get my first appointment to see Dr. Phan. I was instructed to arrive 30 minutes early for paper work. That day I arrived at 1 PM to find a sign in the window " out to lunch, be back at 1:30 " . What is the point of asking patients to wait 30 minutes while they enjoy lunch ? When they finally returned from lunch, I was turned away by the front desk Ms. HAN because my name on the driver license did not match my insurance card's. We Asians usually have an English name added to our name (e.g. Dr. Phan Gia Quang = Dr. Charles G. Phan), Usually in this case, verifying date of birth, last 4 numbers of your Social , home address, and a simple phone call to the insurance company would solve the problem. Of course they did not do any of those, ONLY stating COMPANY POLICY requires MATCHING NAMES !! I had waited 4 long months and took a day off work to get to this appointment! Of course I would not leave until I could talk to the office manager, Ms. TRINH, I was told she was in a meeting, so I asked for Ms. VAN, her assistant, VAN was sitting right across the office but chose to ignore me totally. Another heavy set woman came out instead (sorry for the name calling, but I did not get your name!!), she threatened to call SECURITY on me! I could not believe why they treat their patient like some criminal! Like I was armed/endangered lives ?? I told her: Go ahead, make my day! Guess what ? Security never came ! Dear Dr. Phan, take my advice, retrain the WHOLE front office, hire some good help, professional ones ! You were highly recommended among my friends, that was why I came to you in the first place. I try to believe that you are as good or even better than what they say, but I do need to wish you luck with the current office help.
Reviewed On Google
Dr. Phan was friendly and very details about treating his patient like me. The front desk staff were also very friendly and helpful including the nurse. Although the waiting was rather long before getting treatment from the doctor. But the wait was absolutely worth it.
Reviewed On Google
Dr Phan was the most informative and caring Dr I think I have ever met. He covered every basic of my health. His staff was very sweet. I would recommend him with the highest level of service and care!
Reviewed On HealthGrades
Colonscopy
Reviewed On HealthGrades
Dr. Pham is friendly doctor. He explains his procedures and answering all questions you'll have.
Reviewed On Vitals
Service is fast and Dr. Charles so friendly
Reviewed On HealthGrades
Dr. Charles Phan is friendly and approachable. I feel comfortable with his chair side manners. He checked my liver very well and I will continue seeing him. I highly recommend him. For more than a year I did not find the staff rude. I did not hear any of the staff being rude to a patient. The doctor was very professional and in a good mood at every visit. As having to wait, we wait at every doctor's visit. We have to remember every patient has different needs.Priscilla Reyes
Reviewed On Yelp
He is good doctor, only problem is that he is not taking a time to talk to you and discuss more
Reviewed On HealthGrades
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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