Sugar Land Emergency Room's Online Review Report Card
Sugar Land Emergency Room
4.8
Average Star Rating
389
Total Reviews
120
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Mercy Emergency Room received 94.3% positive feedback, with patients praising the friendly and knowledgeable staff, quick service, and compassionate care. However, 5.7% of the feedback was negative, primarily citing policy communication issues and unexpected charges. Overall, the ER is valued for its efficient and attentive service, yet it needs better policy communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Sugar Land Emergency Room's Reviews
Jay showed excellent mannerisms, she was very knowledgeable and didnt mind answering any questions that I was inquiring about. Thanks Jay, you're such a sweet soul!
Reviewed On Google
Bre was absolutely helpful and the care team here is amazing.
Reviewed On Google
Bre was absolutely amazing made my entire process smooth and I had an amazing experience with the entire team who helped me.
Reviewed On Google
Very good very fast very clean
Reviewed On Google
Great experience! The staff was friendly. Fast care
Reviewed On Google
Very helpful
Reviewed On Google
I had to come here twice while in extreme pain and everyone was so friendly and helpful from beginning to end. I highy recommend coming here. Thank you!
Reviewed On Google
Best emergency I’ve ever been to!! Dr. Montoya was nothing but amazing!
Reviewed On Google
Great service.
Reviewed On Google
I can’t say enough good things about the care I received from Dr. Cox as well as the rad tech after my car accident. From the moment I arrived, they were calm, attentive, and incredibly thorough. They took the time to explain everything clearly, made sure all my questions were answered, and never made me feel rushed during a very stressful situation. What stood out most was their compassion and professionalism. They not only addressed my immediate injuries but also made sure I was comfortable and reassured throughout the entire process. It’s clear they truly care about their patients and go above and beyond to provide exceptional care. I’m so grateful to have been treated by such a skilled and kind doctor. I highly recommend them to anyone in need of emergency medical attention.
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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