Afroza Begum Md's Online Review Report Card

Mi experiencia es horrible.No tengo queja con la doctora, pero si con la administración. Fui una vez con mi bebé y la señora del mostrador me hizo llamar a la aseguranza para asignar a la Doctora,para luego pedirme el telefono para hablar ella,en cuanto eso no me ha pasado en mi vida ,siempre llaman ellos.La segunda vez llamo para mi hijo ,me dan cita y a los 15 días ,el mismo día de la cita me dicen que no aceptan mi aseguranza,siendo la misma para los dos.Pues ya la tercera vez llamo a la aseguranza para que ellos me cojan la cita y me aseguren de que si aceptan mi aseguranza.Le dan la cita y a los 15 días, otra vez,el mismo día de la cita me llaman para anular la cita porque no aceptan la aseguranza.Eso no se hace!La gente tenemos una vida y un trabajo.Para mi un puro desastre.

Tried to push cow’s milk over breast milk because my baby suddenly is one. That makes a lot of sense. Apparently it’s bad to breastfeed past one. Too bad the AAP and WHO don’t agree.

Muy buena pediatra

Dr. Begum is knowledgeable, patient and kind. Her staff is welcoming and helpful.

Dr. Begum has been one of the best pediatricians we have met. She is caring, compassionate and most importantly EXTREMELY knowledgeable. Any time we had a situation we were in doubt about, we would call and ALWAYS get a call back. Unfortunately we are now too far and had to find another doctor (who we also like) but every couple years we come back for a general checkup. I just really trust her and her judgement.

Front staff are rude and forget you have an appointment. As for Afroza Begum, note I do not use the title Doctor for she does not deserve such a title. This cold, abrupt and rude woman would be better suited in a labratory, alone never having to interact with people. In my 25 years as a professional emergency medical care provider, I have never received such a non-interactive, thoughtless physician who had to look at her computer when I asked her what my first name was. I would prefer a walk-in-clinic over one more 10 minute appointment with this woman. If you have any need for a supportive, health care provider who cares about YOU and if you expect warmth and concern and maybe, just maybe someone who could advocate for your needs, she ain't the one.

I love Dr. Begum. I just want to put that out there. She is wonderful and gentle with my daughter, I just can't deal with her office staff any longer. Phone calls never get picked up and if you leave a message they never call back. I am *literally* on call #6 today, JUST to make an appointment and I've been on hold for over 15 minutes. (From what I understand from higher staff memebers this has been an on-going problem for a while...I don't understand why they don't just fire this secretary and get a new one. The doctor is suffering for the secretary's neglect).

The thing I love most about Dr. Begum is that right when I left I had a quick question regarding the medicine that was prescribed to my son and when I called the nurses line Dr. Begum got on the phone and talked to me so I felt comfortable. She's very helpful and wants to make sure you feel comfortable at all times. Shes very easy to get a hold of and is very smart! I would highly recommend this doctor!