Sarah Cannon's Online Review Report Card

Tomball hospital hands down has the most friendly and attentive nurses of any hospital we have ever been to. They check on you very often, clean the room twice a day, and are extremely responsive when you page for them. I highly recommend this hospital, they make you absolutely feel like you’re family.

I’m sure this hospital would be great if the hospital administrator cared and did his/her job. The visitation hours are 9-6, so good luck if you work. They don’t make exceptions and refuse to even allow 15 minutes early entry at 8:45am despite your tight work schedule. The woman that “works” the help desk, Julie at entrance A is no asset to this hospital or anything else that would require compassion, or just plain being nice. She should have stayed home to burn cookies. It’s rather alarming to me that flight for life lands here. After going to the er twice, my daughter and I returned a third time after her primary care physician instructed her to go immediately to the er. On our third trip, for the exact same reason, she was finally admitted and surgery was performed. Also, after I got a hold of the director for the er. It shouldn’t take me hunting the director of the er down just to get proper medical attention for my daughter. But at this particular hospital, where the administrative staff argues with me, telling me that the main hospital entrance, entrance A, is not the main entrance, this is the “below the standard of care” I should just get use to. This hospital needs a new driver at the helm desperately. Nurse grace is wonderful. A bright light amongst the weeds.

From the moment I stepped in I was 1,000% taken care of. I was there for induction for my 4th daughter, nervous and my amazing, literally the best nurses I’ve ever experienced assured me the entire time that they’re gonna take care of me and my daughter. L&D nurse Kathy-Ann (LOVED HER SO MUCH), nursery nurse for my baby girl, Susan. I will never forget them. I wanna Thank them from the bottom of my heart for being such humble, beautiful human beings. Also, the mommy & daddy meal set up, so adorable, made our days.

Very good, everyone working ER, Imaging, X-ray, Lab Tech, Food Service were so attentive, thorough & kind. This is my preferred hospital

Since I can't reply to the response given to my earlier review. I will just address "owners" response here. The phone number given goes to your Patient Relations representative, which she did contact me back, but refuses to contact my husband back after leaving multiple voice messages. So if you would like to contact Stacey the Patient Relations Representative and have her contact him that would be GREAT. My review still stays the same and DISCRIMINATION from this company is apparent in many areas. So with that being said I will pay out of network fees until the sun comes home to avoid this facility.

My Sister has been admitted here twice now and I can’t say enough about the staff including the Doctor’s! So caring, compassionate and professional!!! She is in the ICU now and once again they have been wonderful!!! I thank God we have this hospital near us!!

Well I called to check on status of my Dad and was told he was no here, when he was taken by ambulance to this hospital. When I explained to them he was there snd I was out of state the operator was very unprofessional.

DO NOT DELIVER YOUR BABY HERE. Worst experience we’ve ever had.

I had heard that HCA Tomball was NOT the place to go, my Sister has stage IV lung cancer, due to an emergency she was taken there and her stay was almost two weeks!  Her care was wonderful the staff was amazing and I can't imagine taking her to any other hospital! We are currently here again in the ER and once again, great staff!

If there were no stars I would have chosen that. My daughter was bitten in the face, eye, nose by a German Shepherd at work(she's a vet tech)...and was taken to this hospital. I literally drive 90mph to get to her, and they won't let me see her...covid...after getting very angry, because that's my child back there all alone in pain and scared. I sit down in the waiting area. I'm then told by the security guard that visitors aren't allowed in this area. Where do you want me to go I ask. Outside apparently...I stood outside of the ER on the sidewalk for three hours while my daughter is having a panic attack by herself...once again...covid....if you care about your family, do not bring them to this hospital!!!!